Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Moreira Rocha

Houston,TX

Summary

Accomplished in enhancing customer experiences and streamlining warehouse operations, I leveraged my expertise in inventory management and exceptional problem-solving abilities at Teleperformance and other leading companies. Skilled in forklift operation and dedicated to maintaining warehouse safety, I significantly improved order fulfillment efficiency by 30%.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales and Receiving Associate

Home Depot
Houston, TX
10.2023 - Current

Provide customer service

Load and unload trucks by lift equipment

Stocking

Palletize

Service Engagement

Target
Charlotte, NC
07.2023 - 12.2024

Customer service

Fulfillment

Deliver orders

Stocking

Customer Service Representative

Teleperformance
San Francisco, CA
12.2020 - 12.2022

I provided customer service and troubleshooting by phone for Doordash

Education

Bachelor -

Miami Dade College
Miami, FL

Skills

  • Inventory management
  • Product verification
  • Warehouse operations
  • Stock replenishment
  • Unloading shipments
  • Equipment operation
  • Quality control
  • Problem solving
  • Pallet organization
  • Forklift operation
  • Receiving procedures
  • Customer service
  • Inventory audits
  • Stock rotation
  • Warehouse safety
  • Order fulfillment

Certification

Forklift license

Reach truck license

Order picker license

Driver license

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales and Receiving Associate

Home Depot
10.2023 - Current

Service Engagement

Target
07.2023 - 12.2024

Customer Service Representative

Teleperformance
12.2020 - 12.2022

Bachelor -

Miami Dade College
Carlos Moreira Rocha