Summary
Overview
Work History
Education
Skills
Timeline
Generic

Israt H Anonnya

Pleasantville,NJ

Summary

Customer-focused Sales Associate of experience providing high-quality customer service, strengthening brand loyalty, and boosting sales. Specializes in closing and visual merchandising.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate,receiving and Fullfillment

Macy's
Mays Landing, NJ
09.2023 - 04.2024
  • Kept informed about new products arriving at the store on a regular basis.
  • Assisted customers with finding the right product for their needs.
  • Promoted special offers and discounts to encourage additional purchases.
  • Participated in team meetings and training sessions.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Retail Sales Associate

Bath & Body Works
Atlantic City , NJ
07.2023 - 04.2024
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Participated in team meetings and training sessions.
  • Organized displays to attract customers and promote sales.
  • Assisted customers with finding the right product for their needs.
  • Handled customer complaints in a professional manner.
  • Inspected purchased items for defects before handing them over to customers.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Offered suggestions for additional items that may be of interest to customers.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted customers upon entering the store and provided assistance.
  • Promoted special offers and discounts to encourage additional purchases.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Sales Associate Reteil (part-time)

White House Black Market Chico's Corp. Fas
Atlantic City, NJ
01.2022 - 05.2022
  • Customer service
  • Sales
  • Attended weekly team meetings to review performance goals and objectives.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Sales Associate and Stock Replenishment

Coach
Atlantic City, NJ
09.2021 - 01.2022
  • Selling support
  • Proccessing shipment
  • Bagged or packaged purchases and wrapped gifts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Placed special orders or called other stores to find desired items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Used technology resources to assist customers in locating and selecting items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Maintained cleanliness of store environment including floors, windows, displays.

Retail Sales Associate

Dollar Tree
Pleasantville, NJ
05.2021 - 09.2021
  • Cashiering
  • Bagged or packaged purchases and wrapped gifts.
  • Answered store and merchandise questions and led customers to wanted items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.

Education

BBA - Finance

Ahsanullah University of Science & Technology
Dhaka, Bangladesh
09-2019

Skills

  • Customer service
  • Sales
  • Customer care
  • Microsoft office
  • Inventory management
  • Cash handling
  • Visual merchandising
  • Product knowledge
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Display setup
  • Cash drawer balancing
  • Truck unloading
  • FLUENT IN [LANGUAGE]
  • Fitting room maintenance
  • Store opening and closing
  • Reliability and punctuality
  • Positive and professional
  • Barcode scanning
  • Customer follow-up
  • Flexible schedule
  • Stocking and receiving
  • Customer assistance
  • Order processing
  • Friendly and outgoing
  • Dressing room support

Timeline

Retail Sales Associate,receiving and Fullfillment

Macy's
09.2023 - 04.2024

Retail Sales Associate

Bath & Body Works
07.2023 - 04.2024

Sales Associate Reteil (part-time)

White House Black Market Chico's Corp. Fas
01.2022 - 05.2022

Sales Associate and Stock Replenishment

Coach
09.2021 - 01.2022

Retail Sales Associate

Dollar Tree
05.2021 - 09.2021

BBA - Finance

Ahsanullah University of Science & Technology
Israt H Anonnya