Carlos Mugica
Fort Collins,CO
Summary
Im a hardworking employee enthusiastic about my work and i enjoy to pursues opportunities that help me learn new skills and contribute to group success. i prioritize getting my work done in the most efficient and meaningful way possible but i also enjoy learning about my coworkers and don't mind taking initiative when needed. I respect all customers and coworkers in a professional manner and never resort to conflictive words or acts.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Mama Ronis Pizza
11.2023 - 10.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
Jet Line Service Technician
Loveland Regional Airport (KFNL)
07.2022 - 10.2023
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
Food Service Worker
Spoons, Soups and Salads
08.2021 - 06.2022
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Associate of Applied Science - Computer And Information Systems
Front Range Community College
Westminster, CO05-2027
High School Diploma -
Rocky Mountain High School
Fort Collins, CO05-2022
Skills
- Dependable and reliable
- FLUENT IN Spanish
- Multitasking Abilities
- Team building
- Professionalism
- Adaptability
- Serve customers
- Communication Skills
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Mama Ronis Pizza
11.2023 - 10.2024
Jet Line Service Technician
Loveland Regional Airport (KFNL)
07.2022 - 10.2023
Food Service Worker
Spoons, Soups and Salads
08.2021 - 06.2022
Associate of Applied Science - Computer And Information Systems
Front Range Community College
High School Diploma -
Rocky Mountain High School
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