Carlos Ocampo
Miami Dade ,FL
Summary
Experienced graphic designer and marketing management student with a proven track record in sales and customer service. With 9 years of experience as a sales representative, I excel in achieving sales targets, managing customer relationships, and handling state contracts. Proficient in advanced Excel, graphic design software, and team management, I bring strong problem-solving, decision-making, and leadership skills. I am passionate about continuous growth and seeking opportunities that challenge me to advance both professionally and personally.
Overview
15
15
years of professional experience
Work History
Valet Parking Supervisor
Knight Parking Systems
12.2022 - Current
- Successfully supervised a team of valet attendants, ensuring seamless operations and exceptional customer service
- Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
- Continuously monitored parking lot capacity to optimize space utilization and minimize congestion during peak hours.
- Spearheaded initiatives aimed at improving internal processes that directly contributed to increased operational efficiency within the valet department.
Commercial Advisor
Imprideas S.A.S.
12.2022 - Current
- Performed other duties to support goals and objectives of relationship management teams.
- Collaborated with cross-functional teams to develop innovative solutions tailored to specific client needs.
- Researched industry-specific information from outside sources.
- Structured and presented business cases for credit recommendation.
- Coordinated promotional activities across various channels such as social media platforms or trade shows to increase brand visibility.
- Built and maintained relationships with associates, customers and vendors.
Sales Representative
Various companies
01.2010 - 01.2019
- Achieved sales targets through effective relationship building and customer engagement
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Graphic Designer
Imprideas S.A.S.
10.2009 - 01.2013
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Created digital image files for use in digital and traditional printing methods.
Education
Associate of Arts -
Institución Universitaria CEIPA
Medellin Colombia 12.2010
BBA -
Institución Universitaria Pascual Bravo
Medellin Colombia12.2010
Skills
- Microsoft Office
- Adobe Photoshop
- Adobe Illustrator
- Corel Draw
- Graphic Design: Adobe Photoshop, Adobe Illustrator, Corel Draw
- Team Leadership: Motivating teams, resolving conflicts, and fostering collaboration
- Staff Training and Development
- Incident Reporting
- Task Delegation
- Vehicle Safety Knowledge
Timeline
Valet Parking Supervisor
Knight Parking Systems
12.2022 - Current
Commercial Advisor
Imprideas S.A.S.
12.2022 - Current
Sales Representative
Various companies
01.2010 - 01.2019
Graphic Designer
Imprideas S.A.S.
10.2009 - 01.2013
Associate of Arts -
Institución Universitaria CEIPA
BBA -
Institución Universitaria Pascual Bravo
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