Carlos Pacheco
Port Neches
Summary
Responsible and self motivated student seeking to develop more professional work experience by utilizing my customer service and volunteering skills. Open to a full-time and part-time job opportunity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
Dairy Queen Grill & Chill
01.2025 - Current
- Trained new crew members on operational standards and safety protocols.
- Developed and implemented training materials to enhance team performance.
- Conducted performance evaluations to ensure adherence to quality standards.
- Coordinated scheduling and workflow to optimize staffing efficiency.
- Mentored peers in customer service techniques and conflict resolution strategies.
Server
Mali Thai
06.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
Church Volunteer
New Beginnings Texas
07.2023 - Current
- Assist with church events, such as potlucks, bake sales and other fundraisers
- Assist with the setup and clean up of church services
- Provide support to church staff in any tasks
- Participate in church outreach activities, such as visiting the sick, elderly and homeless
- Greet and welcome visitors to the church
- Help with the distribution of church literature and materials
Automotive Technician/Shop Helper
Cortez Care Care
05.2023 - 06.2024
- Oil and air filter changes
- Keep shop area clean and organized
- Answering phones and helping customers with any needs
- Provide support to other mechanics during peak workload periods
- Inspect vehicle fluid levels and replenish as necessary
- Check tire pressure and add air if needed
- Communicate with parts department to obtain parts needed
- Ensure that customers cars are kept clean
- Operate tools and equipment in a safety manner
- Test batteries for proper charging
- Repair or replace brakes
- Other tasks assigned by supervisor
Education
Carpentry
Associated Builders & Contractors, ABC Center
Nederland, TX09.2025
GED -
Texas Workforce Center
Port Arthur, TXSkills
- Self-motivated
- Customer Service
- Multitasking
- Restocking
- Resourceful
- Fast learner
- Volunteering
- Oil and air filter changes
- Safe Food Handling
- Bilingual
- Customer service
- Workplace safety
Certification
Learn2serve Texas Food Handler Training Program
Timeline
Crew Trainer
Dairy Queen Grill & Chill
01.2025 - Current
Server
Mali Thai
06.2024 - Current
Church Volunteer
New Beginnings Texas
07.2023 - Current
Automotive Technician/Shop Helper
Cortez Care Care
05.2023 - 06.2024
Carpentry
Associated Builders & Contractors, ABC Center
GED -
Texas Workforce Center