Summary
Work History
Education
Skills
Timeline
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Carlos Pagan

Chicago,IL

Summary

Dynamic and dependable professional with a strong background at Rupenas Fine Foods, excelling in customer service and teamwork. Recognized for attention to detail and problem-solving abilities, I thrive in fast-paced environments, consistently delivering high-quality results while fostering a positive atmosphere. Committed to continuous improvement and effective communication.

Work History

Deli/Bakery/Hot Case

Rupenas Fine Foods
Milwaukee, WI
2025 - 2026
  • Demonstrated self-motivation and accountability in all professional endeavors.
  • Thrived in dynamic, high-pressure environments to ensure operational efficiency.
  • Demonstrated ability to operate autonomously and lead collaborative team efforts.
  • Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
  • Demonstrated exceptional verbal and written communication abilities.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

Food Runner

Panther Arena
Milwaukee, WI
2018 - 2021
  • Delivered food orders promptly to ensure guest satisfaction and operational efficiency.
  • Assisted kitchen staff by coordinating order flow during high-volume events.
  • Maintained cleanliness and organization of service areas to enhance dining experience.
  • Collaborated with team members to streamline service processes and reduce wait times.

Food Server

American Family Field
Milwaukee, WI
2018 - 2021
  • Provided exceptional customer service in high-pressure environments during events.
  • Delivered food and beverages accurately to guests while maintaining cleanliness standards.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Managed cash transactions efficiently, ensuring accurate handling of payments and tips.
  • Assisted in training new team members on service protocols and menu items.
  • Resolved guest inquiries and complaints promptly to enhance overall satisfaction.
  • Maintained knowledge of menu offerings, including ingredients and allergens, for informed recommendations.
  • Contributed to team efforts by supporting colleagues during peak service periods for improved workflow.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Assisted in hosting events, providing exceptional service to large groups and special occasions.
  • Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
  • Processed orders and sent to kitchen employees for preparation.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
  • Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.

Banquet Server

Wisconsin Center
Milwaukee, WI
2018 - 2021
  • Set up banquet tables and chairs according to event specifications.
  • Serve food and beverages to guests in a timely manner.
  • Maintain cleanliness of dining area throughout events.
  • Assist in the breakdown and clean-up process post-events.
  • Collaborate with kitchen staff to ensure efficient service flow.

Any

Redi Help
Milwaukee, WI
2018 - 2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Washington High School
Milwaukee, WI
2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure

    • Active listening

Timeline

Deli/Bakery/Hot Case

Rupenas Fine Foods
2025 - 2026

Food Runner

Panther Arena
2018 - 2021

Food Server

American Family Field
2018 - 2021

Banquet Server

Wisconsin Center
2018 - 2021

Any

Redi Help
2018 - 2021

High School Diploma -

Washington High School

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Carlos Pagan