Carlos Palafox
Denver,CO
Summary
Dynamic investigator and multilingual professional with a proven track record at the EEOC, specializing in analytical evidence review and fostering multicultural communication. Excelled in crafting investigative strategies and leading settlement negotiations, achieving impactful resolutions. Demonstrates exceptional technical report writing and interpersonal skills, enhancing community engagement and compliance outcomes.
Overview
17
17
years of professional experience
Work History
Investigator
Equal Employment Opportunity Commission (EEOC)
Denver, USA
10.2016 - Current
- Conducted interviews with public members to gather insights on workplace discrimination complaints.
- Developed comprehensive investigative plans and analyzed documentary evidence to uncover critical facts.
- Executed detailed on-site investigations, examined employer records, and interviewed witnesses to collect persuasive evidence.
- Crafted well-researched documents supporting conclusions based on pre-established regulations.
- Participated in settlement negotiations, achieving favorable resolutions.
Language Assistant/Secretary
National Labor Relations Board (NLRB)
Denver, USA
05.2011 - 10.2016
- Provided essential language support by interpreting and translating Spanish-language documents, interviews, and phone conversations, ensuring effective communication.
- Assisted the Compliance Officer with meticulous record-keeping for compliance cases, maintaining data integrity, and accuracy.
- Efficiently managed Freedom of Information Act (FOIA) requests, including processing, redaction, and billing, demonstrating attention to detail and compliance.
Agricultural Volunteer
Peace Corps
Asunción, Paraguay
09.2007 - 04.2010
- Advocated for sustainable agriculture practices as a crop extension volunteer, enabling local communities to enhance their livelihoods.
- Designed and executed agricultural education programs for rural high school students, enhancing subject matter understanding.
- Assisted local cooperatives with soil preservation and crop diversification efforts, advancing environmental sustainability.
- Obtained grants supporting women's cooperative initiatives in beekeeping, fostering empowerment.
- Managed the inventory database for the One Laptop per Child program, demonstrating organizational skills, and contributing to educational access.
Education
Master of Science - Non-Profit Management
Regis University
Denver, CO12.2013
Bachelor of Arts - Criminal Justice
California State University, Fullerton
Fullerton, CA05.2007
Skills
- Fluent in Spanish
- Structured Interview Techniques
- Analytical Evidence Review
- Technical Report Writing
- Effective Case Administration
- FOIA Request Management
- Detailed Record Management
- Strong Written and Oral Communication
- Effective Interpersonal Communication
- Negotiation Expertise
- Mediation Expertise
- Community Engagement
- Multicultural Communication Proficiency
References
- Chris Padilla, Professional Reference, EEOC, Enforcement Supervisor, 720-779-3606
- Amy Burkholder, Professional Reference, EEOC, Field Director, 312-872-9664
- Justin Moore, Professional Reference, EEOC, Supervisory EO Investigator, 720-779-3617
Timeline
Investigator
Equal Employment Opportunity Commission (EEOC)
10.2016 - Current
Language Assistant/Secretary
National Labor Relations Board (NLRB)
05.2011 - 10.2016
Agricultural Volunteer
Peace Corps
09.2007 - 04.2010
Master of Science - Non-Profit Management
Regis University
Bachelor of Arts - Criminal Justice
California State University, Fullerton