Carlos Pena
Edinburg
Summary
Motivated and detail-oriented Mechanical Engineering student with a strong academic foundation in engineering principles, mathematics, and problem-solving. Eager to apply classroom knowledge to real-world projects while continuously learning new skills and technologies. Recognized for being adaptable, hardworking, and open to guidance, with a commitment to professional growth. I am strong team player who thrives in collaborative environments and is willing to take any engineering challenges. Although I do not yet have formal experience, I am eager to gain hands-on opportunities and grow within the field of mechanical engineering
Overview
7
7
years of professional experience
Work History
Customer Service Assistant
Matts Cash & Carry Building Materials
01.2019 - 07.2020
- Assisted customers in finding products, answering questions, and providing excellent service to create a positive shopping experience.
- Stocked shelves, organized inventory, and ensured products were displayed neatly and correctly.
- Worked in the warehouse, helping load and unload deliveries, organizing materials, and preparing customer orders for pickup.
- Took responsibility for inventory control, tracking shipments, checking incoming orders, and verifying that products matched invoices and purchase orders.
- Reported discrepancies in shipments and communicated with supervisors to ensure accurate inventory records.
- Helped maintain a clean, organized warehouse environment to improve efficiency and safety.
- Gained knowledge of building materials, hardware tools, and home improvement products, which allowed me to guide customers toward the right items for their projects.
Customer Service Assistant
HEB Grocery Store
07.2020 - 06.2025
- Delivered excellent customer service by greeting customers warmly, assisting with purchases, and resolving concerns promptly to ensure a positive shopping experience.
- Operated a computerized point-of-sale (POS) system to process transactions efficiently, including handling cash, debit/credit payments, coupons, and returns.
- Maintained accuracy in balancing the cash drawer at the beginning and end of shifts, ensuring all transactions were recorded correctly.
- Interacted professionally with diverse customers, store partners, and management, demonstrating strong interpersonal and communication skills.
- Promoted store loyalty by informing customers about promotions, discounts, and rewards programs, resulting in increased customer participation.
- Contributed to a clean and organized checkout area, following safety and store procedures to create a professional and welcoming environment.
Welder's Helper
H&S Constructors
05.2025 - Current
- Worked with pipe sizes ranging from 2 inches to 8 inches, ensuring proper preparation and handling.
- Knowledgeable about flanges, including their types, thickness, and purpose in piping systems.
- Familiar with welding procedures, including the number of welds required to attach a flange to a pipe, tee, 90° elbows, cushion tee, etc
- Experienced in ensuring pipe alignment and leveling across a variety of pipe sizes to meet project specifications.
- Able to read and interpret isometric drawings provided by engineers to assist welders in accurate pipe fitting and fabrication.
- Gained on-site experience, helping provide and confirm accurate measurements in the most efficient way possible.
- Calculated run and take-off measurements to determine correct pipe lengths and ensure proper installation.
- Learned about oil and gas facilities, specifically tank batteries, where groups of tanks and separators are used to separate and store crude oil, natural gas, and produced water after it comes out of the well.
- Gained hands-on exposure to facility layouts, learning the purpose and function of equipment and systems at oilfield sites.
- Familiar with weld inspection processes, including the requirement for completed welds to undergo X-ray testing and hydrostatic testing to ensure quality and safety.
- Most importantly learned the importance of safety protocols, including PPE use, hazard recognition, and proper communication on active job sites.
- Collaborated with welders, fitters, and engineers, gaining valuable exposure to teamwork, communication, and problem-solving in a professional field environment
Education
High School Diploma -
Robert Vela High School
Edinburg, TX05-2021
Associate of Applied Science -
South Texas College
McAllen, TX06-2023
Bachelor of Science - Mechanical Engineering
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Dependable and responsible
- Calm under pressure
- Attention to detail
- Computer skills
- Team Leader
- Quick Learner
- Problem-solving
- SolidWorks 3D models
Languages
Spanish
Native or Bilingual
Timeline
Welder's Helper
H&S Constructors
05.2025 - Current
Customer Service Assistant
HEB Grocery Store
07.2020 - 06.2025
Customer Service Assistant
Matts Cash & Carry Building Materials
01.2019 - 07.2020
High School Diploma -
Robert Vela High School
Associate of Applied Science -
South Texas College
Bachelor of Science - Mechanical Engineering
The University of Texas Rio Grande Valley
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