Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Perez

Hollister,CA

Summary

Dynamic and results-oriented professional with extensive experience at Global Financial Service, adept in document management and data accuracy. Excelled in leadership roles at Round Table Pizza, enhancing safety and service delivery, with a proven track record in time management and customer service. Demonstrated ability to improve operational efficiency and team collaboration, ensuring high levels of customer satisfaction.

Overview

9
9
years of professional experience

Work History

Operations Assistant

Global Financial Service
01.2023 - Current
  • Provided administrative support with accurate document preparation and data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Team Leader - Service Delivery

Round Table Pizza
05.2018 - 06.2023
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Observed packing operations to verify conformance to specifications.
  • Lead kitchen staff and delivery, ensuring timely and accurate service during peak hours.
  • Trained new employees on food preparation, safety protocols, and customer services best practice.

Cook's Assistant/Delivery Driver

Straw Hat Pizza
11.2015 - 03.2018
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed deliveries, ensuring prompt and accurate delivery to customers.

Education

High School Diploma -

San Benito High School
Hollister, CA
06-2009

Skills

  • Attention to Detail: Ensure accuracy in order fulfillment
  • Time Management: Effectively manage multiple orders and task in high-pressure environments
  • Team Players: Collaborate seamlessly with colleagues to maintain smooth everyday operations
  • Customer Services: Address customer needs, resolve issues, and ensure a positive dining experience

Languages

Spanish
Native or Bilingual

Timeline

Operations Assistant

Global Financial Service
01.2023 - Current

Team Leader - Service Delivery

Round Table Pizza
05.2018 - 06.2023

Cook's Assistant/Delivery Driver

Straw Hat Pizza
11.2015 - 03.2018

High School Diploma -

San Benito High School
Carlos Perez