Carlos Quiroz
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in environment. ready to help team achieve company goals. Experienced with over years of experience in excellent reputation for resolving problems and improving customer satisfaction. Knowledge on computers and graphics design, quick learner and dedicated to satisfying customer needs with high-quality automotive support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Catering Attendant
Restaurants Associates
04.2024 - Current
- Provided exceptional service during events, ensuring guest satisfaction and adherence to dietary requirements.
- Assisted in setup and breakdown of event spaces, maintaining organization and cleanliness throughout operations.
- Developed relationships with clients to understand their needs, tailoring services for personalized experiences.
- Managed inventory of catering supplies, optimizing stock levels to reduce waste and enhance service readiness.
Catering Attendant
Restaurant Associates
04.2023 - 04.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Supervisor of Operations
El Cofre Restaurant
06.2021 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Approved regular payroll submissions for employees.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Supervisor of Operations
Galaxy Restaurant
05.2019 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Housekeeper
Bellvue Hospital
11.2008 - 05.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Food Service Worker
Aramark
06.2006 - 06.2008
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Supervisor
Taco Bell
06.2004 - 06.2006
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
Lawrence High School
Lawrence, MASkills
- Communications
- Problem resolution
- Maintenance and Repairs
- Dependable and Responsible
- Attention to Details
- Flexible and Adaptable
- Decision making
- Active listening
- Multitasking Abilities
- Knowledge on Computers
- Team Building
- Product Knowledge
Certification
- Food Protection
Timeline
Catering Attendant
Restaurants Associates
04.2024 - Current
Catering Attendant
Restaurant Associates
04.2023 - 04.2024
Supervisor of Operations
El Cofre Restaurant
06.2021 - 03.2023
Supervisor of Operations
Galaxy Restaurant
05.2019 - 06.2021
Housekeeper
Bellvue Hospital
11.2008 - 05.2019
Food Service Worker
Aramark
06.2006 - 06.2008
Supervisor
Taco Bell
06.2004 - 06.2006
Lawrence High School