Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additionalinformation - Skillssummary
Timeline
Generic

Carlos Rendon

Systems Engineering
Altamonte Springs,FL

Summary

With over 10 years of experience in the technology industry, I have extensive experience working with network appliances, servers, workstations, and software. My focus is always on achieving goals and delivering results. I am a highly organized and motivated professional who thrives on being proactive. Throughout my career, I have successfully collaborated with individuals from diverse backgrounds and cultures. My programming skills include Java, Microsoft Visual Basic .Net, and C#, while my database expertise lies in Microsoft Access and MySQL. I am also well-versed in virtualization technologies such as VMWare WorkStation, ESXi, Hyper-V by Microsoft, and VirtualBox. I have hands-on experience creating and installing virtual desktops for various operating systems like Windows server, Windows Desktop, Linux, and Mac. Whether it's independent study or group training, I excel in both settings. Fluent in English and Spanish, I possess strong communication skills and a keen attention to detail. Furthermore, I am adept at multitasking, working under pressure, and managing interpersonal relationships. My work is driven by a deep sense of social awareness.

Overview

16
16
years of professional experience
19
19
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Hardware Configuration Specialist

Intelity Interactive Hospitality Technologies
03.2021 - 10.2024
  • ESPER Mobile device management responsible for managing and maintaining the ESPER MDM platform within an organization
  • Setting up and configuring mobile devices through ESPER platform, creating implementing, and enforcing device policies
  • Continuously monitoring device performance and status, troubleshooting issues, and providing technical support to customers
  • Creating QR code to scan the devices through its camera to set the room number profile
  • Working with other IT team and departments to align MDM strategies with broader IT and business goals
  • Administrating and configuring Apple Business Manager to help organizations manage their Apple devices, apps, and accounts
  • It integrates with existing mobile device management (MDM) solution to simplify deployment of Apple devices, including iPhone, iPad
  • Installing and Configuring Linux CentOS operating system on mini PC to run services for administration of rooms control
  • Using Google sheet to create, edit, and save information and developing code in Google Apps Script platform
  • It extending and automate functionality of Google Sheets
  • Developed customized solutions catering to unique client needs, demonstrating adaptability and problem-solving skills.
  • Collaborated with cross-functional teams to ensure proper implementation of configuration changes.

Lot Attendant

Ray Catena BMW of Westchester
09.2019 - 07.2020
  • Receiving trucks that is coming with new cars and then checking and park them in a lot
  • Wiping up and charging battery cars located in the showroom
  • Preparing cars that were returning by customers to be picking them up by truckers
  • Finding cars for sales people that customers want to buy
  • Moving cars to body shop to be repairing by Mechanics
  • Setting up new and used key cars with a technology tag to put them in a key track machine
  • Customer service
  • Parked and retrieved cars according to customer needs.
  • Conducted regular spot checks to verify appropriate and safe parking of all vehicles.

Tutoring Database Management for Students with visual and physical disabilities

Westchester Community College (Independent Contractor)
03.2019 - 05.2019
  • Creating tables, relationships between tables (One to One, Many to Many), and sentences in SQL on Access 2016
  • Designing reports and forms on Access 2016
  • Compound queries for searching data information storage in the entities (tables)
  • Computed fields

Grocery Clerk

ShopRite Supermarket
03.2018 - 05.2018
  • Organize different items on the gondola shelving
  • Customer Service

Engineer of Support

Redes Tercer Milenio
05.2013 - 02.2015
  • Provide support by telephone for companies on applications such as antivirus console (Sophos, ESET), endpoint computers, making backups through of Acronis, troubleshooting for end-users
  • Installation and configuration on Windows 7,8,10, server 2012, 2016 on physical equipment or virtual machines
  • Working with virtual machines such as VMware, Hyper-V, and Virtual Box
  • Installs, maintains, and troubleshoots all approved desktop/laptop hardware and software, including Macintosh and PC based systems
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.

Technician - (Outsourcing)

IC Prefabricados S.A Construction
04.2009 - 04.2013
  • Helpdesk on Software and Hardware using SysAid to register all incidents
  • Providing support by telephone on Software, Hardware, internet connection, local applications, printer issues for end users connecting through of remote desktop
  • Installation and configuration of Microsoft Office 2003, 2007
  • Working with Access, Word, Excel and Outlook
  • Configuration of corporation e-mail on Outlook contacts, calendars, and backups through PST files
  • Administration on servers 2003, 2008 running services such as AD, DNS, DHCP, Remote desktop, Printers, Exchange 2003, 2013
  • Creating users, groups, OUs, changing user passwords, and permits for users, sharing files, and mapping network drives
  • Installation and configuration of desktops installing OS such as Windows XP, Vista, Seven, joining them on a domain and configuring user's profile
  • Setting up network appliances such as routers, firewalls, and switches
  • Administration, configuration and installation on WAN, LAN and WIFI networks
  • Installation and configuration on virtual machines such as VMware, Hyper-V, and VirtualBox

Education

Certificate - Cybersecurity

Westchester Community College
Valhalla, NY
01.2018 - 05.2019

English as a Second Language - English for Academic Purpose

Westchester Community College
Valhalla, NY

English as a Second Language - ESL

Norwalk Community College
Norwalk, CT
05.2001 - 01.2016

ESL - English

Westchester Community College
Valhalla, NY

Associate - Computer Network Administration

SENA (Servicio Nacional de Aprendizaje)

Bachelor's - Systems Engineering

Fundación Centro Colombiano de Estudios Profesionales
06.2002 - 01.2005

Skills

HYPER-V

VMWARE

HIGHLY ORGANIZED

LINUX

MAC

Problem-solving

Active Directory

LAN

DNS

Microsoft Windows Server

Computer Networking

TCP/IP

WAN

Operating Systems

Network Administration

DHCP

MySQL

Help Desk

Microsoft Exchange

Mobile Devices

Disaster Recovery

Customer support

Network configuration

Incident management

Application support

Software development

Certification

Certified PC Pro, Computer Hardware (TestOut), 09/01/18, 12/01/18, The TestOut PC Pro Certification is a performance-based assessment for PC hardware, software, and Windows operating system management.

Personal Information

Work Permit: Authorized to work in the US for any employer

Additionalinformation - Skillssummary

  • More than 10 years of experience working in an environment of technology around network appliances, servers, workstations, and software.
  • Oriented to goal achievement.
  • Highly organized, motivated, proactive professional able to work with a wide range of people in multicultural populations.
  • Excellent skills working with Java, Microsoft Visual Basic .Net and C# as programming languages.
  • Proficient and fluent in the English and Spanish language.
  • Ability to communicate and strong attention to detail.
  • Excellent handling multiple tasks, working under pressure, and interpersonal relationship management.
  • Social sensibility.

Timeline

Hardware Configuration Specialist

Intelity Interactive Hospitality Technologies
03.2021 - 10.2024

Lot Attendant

Ray Catena BMW of Westchester
09.2019 - 07.2020

Tutoring Database Management for Students with visual and physical disabilities

Westchester Community College (Independent Contractor)
03.2019 - 05.2019

Grocery Clerk

ShopRite Supermarket
03.2018 - 05.2018

Certificate - Cybersecurity

Westchester Community College
01.2018 - 05.2019

Engineer of Support

Redes Tercer Milenio
05.2013 - 02.2015

Technician - (Outsourcing)

IC Prefabricados S.A Construction
04.2009 - 04.2013

Bachelor's - Systems Engineering

Fundación Centro Colombiano de Estudios Profesionales
06.2002 - 01.2005

English as a Second Language - ESL

Norwalk Community College
05.2001 - 01.2016

English as a Second Language - English for Academic Purpose

Westchester Community College

ESL - English

Westchester Community College

Associate - Computer Network Administration

SENA (Servicio Nacional de Aprendizaje)
Carlos RendonSystems Engineering