Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Ted Hollingshead

Lancaster,Ohio

Summary

An aspiring, solution oriented IT specialist with a wide variety of experience in multiple professional settings. An adept who is eager to lead himself and others toward future goals through hard work, determination, and a cultivation of deep understanding in relation to the tasks at hand.

Overview

5
5
years of professional experience

Work History

Hardware Configuration Specialist

EnvisionWare
03.2023 - Current
  • Enhanced customer satisfaction with timely and accurate issue resolution and product shipments.
  • Increased warehouse efficiency by automating report generation used for inventory tracking.
  • Optimized inventory management through self-created guidelines and quarterly cycle counts.
  • Assisted in the execution of strategic planning that aligned with long-term company goals.
  • Gathered, organized and input information into digital databases.
  • Maintained accuracy of database systems to track and analyze inventory.
  • Devised and implemented processes and procedures to streamline operations, as well as the implementation of updated of product software.
  • Oversaw the shipping and receiving of Sales Orders, Purchase Orders, and Advanced Replacement Orders.
  • Worked with third party carriers in order to guarantee timely arrival of all shipped goods as per their installation dates.
  • Oversaw the configuration and proper shipment of 24 Hour Libraries.

Assistant Site Manager

Moo Moo Express Car Wash
01.2023 - 03.2023
  • Maintain and manage site operations.
  • Train staff up to and beyond company standards.
  • Perform routine maintenance and repair on site equipment.
  • Direct staff toward quarterly goals.
  • Ensure all tills and profits were properly accounted for.
  • Direct and control traffic in a manner that is both safe and efficient.
  • Provide excellent and professional customer service.
  • Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
  • Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
  • Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.

Social Media Manager

JJ Studio
01.2022 - 01.2023
  • Managing social media accounts of assigned companies.
  • Maintaining professional demeanor and outlook.
  • Advertising at regular intervals.
  • Succinctly summarizing articles into engaging posts.
  • Cultivating a social media following.
  • Strengthening follower relationships.
  • Crediting of individuals interviewed and/or cited.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.

Network Administrator

Beaver, OH Mayors Office
04.2021 - 09.2022
  • Maintenance of the physical network.
  • Creation and preservation of network utilities.
  • Direction on how to proceed toward future goals.
  • Setup and installation of new computer systems.
  • Preservation of on site backups.
  • General troubleshooting for anything tech related.
  • Instruction on data loss prevention.
  • Identified and immediately resolved issues with network devices.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Monitored system performance and responded to alerts.

Logistics Specialist

General Mills
08.2019 - 09.2022
  • Proper storage of product prepared on-site.
  • Inventory management and tagging.
  • Receiving inbound product.
  • Loading and correction of outbound products.
  • Management of product recall.
  • Management of tagging/storing hazardous products.
  • Mentoring of new hires.
  • Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
  • Validated inventory levels and updated systems using handheld devices.
  • Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.

Education

Computer Networking - Computer And Information Sciences

University of Rio Grande/Rio Grande Community College
Rio Grande, OH
01.2016

Skills

  • Technical Support
  • Loss Prevention
  • Leadership
  • Confidence
  • Communication
  • Network Administration
  • LAN
  • Industrial Equipment
  • Technical Support
  • Computer Science
  • Quality Control
  • Mentoring

Languages

English
Native or Bilingual

Accomplishments

Accomplishments:

  • Have been certified in a wide variety of industrial equipment.
  • Have created, managed, and maintained a working network environment for the village of Beaver, Ohio.
  • Have increased online visitation of assigned company through JJ Studio by 352.5%.
  • Have made meaningful contributions to the growth of the community driven project "DSMapStudio" through the cataloging, enumeration, and identification of eight hundred and forty four visual effect (VFX) files. This contribution will serve as a library of sorts for further creations, and will ease the productivity of community made modifications going forward.
  • Have developed and maintained "Home Brew - Comprehensive Reworks", a work of coding software which has amassed a following of nearly 20,000 and continues to grow daily.

Timeline

Hardware Configuration Specialist

EnvisionWare
03.2023 - Current

Assistant Site Manager

Moo Moo Express Car Wash
01.2023 - 03.2023

Social Media Manager

JJ Studio
01.2022 - 01.2023

Network Administrator

Beaver, OH Mayors Office
04.2021 - 09.2022

Logistics Specialist

General Mills
08.2019 - 09.2022

Computer Networking - Computer And Information Sciences

University of Rio Grande/Rio Grande Community College

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