Carlos Rodriguez
Spanish Fork,UT
Summary
Dynamic Production Supervisor at Nestle with a proven track record in quality control and continuous improvement. Achieved a 10% reduction in consumer complaints through effective training and mentoring. Skilled in problem-solving and staff supervision, driving operational excellence and enhancing team performance in a fast-paced environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Supervisor
Nestle
01.2025 - Current
- Ensured that a safe work environment is maintained at all times by conducting safety hunts, identify safety hotspots, and procure one-on-one carrying conversations with employees.
- Helped reduce 10% of Foreign Bodies, and 10% of Consumer Complaints by ensuring quality objectives were met including regular adherence to Good Manufacturing Practices (GMP’s), performance of sanitation audits, food safety checks, and product quality checks. Actively participate in prevention and correction of quality-related errors.
- Ongoing coaching of employees to fulfill and exceed the requirements of the job through NCE approach. Daily review of achievement of targets and report variances during on-the-floor and review meetings. Ensure the development and implementation of action plans to address root causes of failures and support continuous improvement initiatives. Facilitate seamless handoffs and communicate key information to peers, team members and Production Management.
- Ensure continuous line Controls and immediate corrective action to assure prescribed quality and to ensure compliance with manufacturing instructions, internal and external regulations, procedures & policies.
- Ensure ongoing smooth operations of factory through effective employee and industrial relations management.
- Ensure adequate maintenance of the installations in coordination with support groups. Review daily maintenance effectiveness to identify opportunities for improvement.
Training Specialist
Nestle
04.2023 - 12.2024
- Created digital content for our learning management systems, POKA and iLearn, The Safety Standard, using digital tools, such as Articulate Rise360, and by recording, editing videos, and digitizing the experience for our workers.
- Administered and conducted training audits and Hands-on Demonstration assessments to verify knowledge transfer and validate that employees can perform their jobs to standard, identify training gaps, and provide training to correct deficiencies.
- Recorded and assessed the progress of 1200+ employees using Competency Matrices (Skills Matrix) and Training Matrices. Ensuring regulatory compliance and adherence to the quality and safety standards outlined in the HACCP plan, QMS, and other quality SOPs. Created and generated reports to keep Managers and Supervisors updated of their team progress and gaps, and ensure all employees completed their annual refresher in a timely manner.
- Trained employees directly or indirectly (using Subject Matter Experts) to operate, clean, service, and troubleshooting equipment.
- Prepared and validated training materials (SOPs, One Point Lessons, Work Instructions and Skills) using Microsoft Office programs, and Articulate Rise360. And validated the training using subject matter experts, consulting with process engineers, vendors, and peers, and performing duties, tasks, and steps per instructions.
- Communicated regularly with trainees, leadership team members, and collaborate with peers and the team to make recommendations on how to improve operations to optimize production with positive contributions to all key plant indicators: safety, quality, cost, and service.
Quality Assurance Technician
Nestle
06.2020 - 03.2022
- Helped in the reduction of 10% of Foreign Bodies and reduced 10% of consumer complaints by auditing the production floor and coaching employees to correct poor performance, therefore ensuring quality standards were achieved.
- Created daily reports to the Factory Leadership Team to inform of gaps and corrective actions taken to sustain Good Manufacturing Practices and adherence to the HACCP plan.
- Drove First Time Right (FTR) and other quality initiatives within facility, to help reduce the cost of the products.
- Interpreted data, evaluated trends, and coached affected areas to reduce food safety risks and food quality issues.
Line Lead
Nestle
09.2016 - 05.2020
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
Education
Bachelor of Arts - Design For The Graphic Communication
Universidad De Guadalajara
Mexico06-2012
Skills
- Quality control
- Continuous improvement
- Production management
- Training and mentoring
- Problem-solving
- Staff supervision
- Cost control
- Performance improvement
Accomplishments
- Supervised team of 40+ staff members.
- Achieved $80K in saving yearly by implementing Articulate Rise360 for All Annual Refresher tasks.
- Used Microsoft Excel to develop reports and kept track of the status of 16+ training courses of 1200+ employees for their annual refresher.
- Helped on the Vertical Start-up of Line 5 automation during the implementation of new equipment.
Certification
- Everyday Coaching
- Train the Trainer
- Go-See-Think-Do
- H&R Block 1st Year Tax Consultant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Production Supervisor
Nestle
01.2025 - Current
Training Specialist
Nestle
04.2023 - 12.2024
Quality Assurance Technician
Nestle
06.2020 - 03.2022
Line Lead
Nestle
09.2016 - 05.2020
Bachelor of Arts - Design For The Graphic Communication
Universidad De Guadalajara
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