Carlos Rodriguez
Houston,TX
Summary
Results-driven Assistant Area Manager experienced in team collaboration and employee development. Skilled in optimizing workflow and performance, ready to leverage conflict resolution and organizational skills to enhance operational excellence.
Overview
15
15
years of professional experience
Work History
Assistant Area Manager
south tx ums
Houston, Texas
11.2010 - Current
- Resolved customer complaints and service issues to improve customer satisfaction.
- Developed schedules for team members to ensure optimal coverage and workflow.
- Led regular meetings with store personnel to address goals, objectives, and challenges.
- Evaluated store personnel performance, delivering constructive feedback and guidance.
- Enhanced collaboration and performance by facilitating communication between departments.
- Collaborated with other departments across the organization to resolve any operational issues encountered in stores.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Stephen F Austin High School
Houston, TX05-2007
Skills
- Customer relationship management
- Payroll administration
- Employee training
- Conflict resolution
- Staff recruitment
- Performance monitoring
- Operational excellence
Timeline
Assistant Area Manager
south tx ums
11.2010 - Current
High School Diploma -
Stephen F Austin High School