Carlos Rodriguez
Fort Lauderdale,FL
Summary
Results-driven professional with experience leading branch operations, transaction processing, and compliance checks. Skilled in problem solving, effective communication, and time management, with a record of improving service, training staff, and coordinating issue resolution across teams.
Overview
1
1
Language
1
1
Certification
19
19
years of professional experience
Work History
President
Trinar
Miami, Florida
05.2017 - Current
- Reviewed compliance requirements for import and export in self-managed trade transactions.
- Completed proper documentation for customs clearance of shipments at ports of entry or exit.
- Coordinated freight bookings with carriers and suppliers to ensure timely shipments., container arrangements, and transport confirmations.
- Resolved shipment and documentation issues through communication with suppliers, customers, and agents.
- Maintained detailed records of all imported and exported products.
- Coordinated with supervisors, operators, and vendors on repair schedules.
- Utilized various software and tools to streamline processes and optimize performance.
Owner
Western Union
CATAMARCA, Argentina
04.2013 - 07.2024
- Managed Western Union money transfer operations and daily branch activities.
- Processed customer remittances using Western Union payment systems and procedures.
- Verified customer identity for compliance and anti-money laundering requirements.
- Reviewed transaction records for discrepancies, ensuring compliance with regulations and detecting potential fraud.
- Trained staff on Western Union policies, forms, and transaction steps.
- Facilitated communication between branch and Western Union support and compliance teams, and streamlined issue resolution.
- Cultivated client relationships through attentive customer service, enhancing client satisfaction and retention.
IT Security Specialist
Florida International University, FIU Online
Miami, Florida
08.2007 - 12.2012
- Developed and implemented security policies, standards, and procedures for the organization.
- Conducted vulnerability assessments of systems, networks and applications.
- Coordinated vulnerability remediation efforts with technical teams and FIU Online staff to mitigate security risks.
- Monitored security alerts across FIU Online networks and applications.
- Investigated incidents and documented security findings to enhance FIU Online's security posture.
- Evaluated existing software applications for potential vulnerabilities prior to deployment.
- Audited user access for FIU Online accounts and permissions to ensure compliance with security policies.
- Enforced compliance with university security standards and data protection rules.
- Investigated suspicious activities or events on the network to determine their impact on security posture.
- Identified areas where additional controls may be needed to improve overall system protection levels.
- Analyzed system logs and identified possible security concerns.
- Supported FIU Online systems by applying access controls and security policies.
- Installed anti-virus software, firewalls and other related systems to protect data integrity.
- Coordinated with other departments regarding any changes made to the IT infrastructure that could affect its security posture.
Education
Bachelor of Science -
Florida International University
Miami, FL12-2010
Skills
- Import compliance
- Customs clearance
- Freight coordination
- Regulatory compliance
- Customs regulations
- Transaction processing
- Contract management
- Stakeholder engagement
- Industry analysis
- Market expertise
- Security policy
- Effective communication
- Problem solving
- Time management
- Networking and referrals
- B2B marketing
- Online presence
Languages
Spanish
Native/ Bilingual
Certification
- Real State Sales Agent
Work Preference
Work Type
Full TimeContract WorkGig WorkPart TimeLocation Preference
On-SiteRemoteHybridOpen to relocation: Yes
Timeline
President
Trinar
05.2017 - Current
Owner
Western Union
04.2013 - 07.2024
IT Security Specialist
Florida International University, FIU Online
08.2007 - 12.2012
Bachelor of Science -
Florida International University