Carlos Romero Carias
Leadville,CO
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
The Grand Timber Lodge
10.2022 - Current
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports and other business documentation.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Surpassed sales goals by improving service delivery.
Housekeeper Supervisor
Delaware Hotel
05.2022 - 10.2022
- Managed staff of 6 housekeepers.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
Produce Clerk
City Market Vail Co
12.2021 - 05.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Housekeeper
The Westin Hotel
12.2020 - 12.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
EMR (CPR Certified) -
Colorado Mountain College, Leadville Co
Leadville, CONo Degree -
Lake County High School
Leadville, CO04.2023
Cloud City High School
Leadville, CO 08.2022 - Current
Skills
- Inventory Restocking
- Department Coordination
- Dusting Furniture
- Invoice Processing
- Equipment Effectiveness
- Staff Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
The Grand Timber Lodge
10.2022 - Current
Cloud City High School
08.2022 - Current
Housekeeper Supervisor
Delaware Hotel
05.2022 - 10.2022
Produce Clerk
City Market Vail Co
12.2021 - 05.2022
Housekeeper
The Westin Hotel
12.2020 - 12.2021
EMR (CPR Certified) -
Colorado Mountain College, Leadville Co
No Degree -
Lake County High School
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