Carlos Ruiz
Costa Mesa,CA
Summary
Luxury sales professional with a proven track record of cultivating high-value client relationships and building a 3.5M+ book of business. Detail-oriented and highly relationship-driven, with expertise in clienteling, VIC development, and delivering personalized experiences that drive sustained sales and long-term loyalty.
Overview
10
10
years of professional experience
Work History
Sales Specialist
Vacheron Constantin
Costa Mesa, California
2025.06 - Current
- Cultivate relationships with high-net-worth clients, delivering personalized experiences aligned with maison standards.
- Develop new client relationships through strategic networking, prospecting, and referrals.
- Maintain detailed client profiles, ensuring consistent follow-up to enhance loyalty.
- Partner with boutique leadership and team members on private appointments, client events, and VIC engagement initiatives.
Fashion Advisor
CHANEL at Bloomingdale's 59th St
New York, NY
2021.09 - 2025.02
- Built strong client relationships through personalized and meaningful engagement, fostering long-term loyalty.
- Partnered with the sales team to consistently achieve and exceed collective sales goals.
- Delivered tailored styling solutions across multiple product categories, enhancing the client shopping experience.
- Coordinated inter-store transfers to efficiently meet client requests and ensure seamless service.
- Achieved $2.5M in revenue during FY 2024, ranking among top performers in a high-volume luxury retail environment.
Sales Consultant
Audi
Saint Louis, MO
2018.01 - 2021.09
- Maintained strong client retention through proactive follow-up.
- Streamlined contract negotiations and sales transactions.
- Recognized as a top performer, surpassing sales targets with $650K+ in revenue and 120+ unit transactions in FY 2021.
CHANEL Sales Specialist
Saks Fifth Avenue
Saint Louis, MO
2016.06 - 2018.01
- Elevated client interactions by leveraging CHANEL storytelling to create a customized shopping experience.
- Proactively followed up on repairs, transfers, and locator orders to ensure client satisfaction and loyalty.
- Collaborated with associates during selling ceremonies to amplify brand awareness and drive team sales.
- Delivered $1M in total sales during FY 2017, exceeding performance goals.
Skills
- Luxury Clienteling & Relationship Management
- Business Development
- High-Value Sales
- Client Retention & Loyalty
- CRM & Client Data Management
- Brand Storytelling
- Excellent Follow-Through
- Discreet & Professional
- Dependable & Accountable
Timeline
Sales Specialist
Vacheron Constantin
2025.06 - Current
Fashion Advisor
CHANEL at Bloomingdale's 59th St
2021.09 - 2025.02
Sales Consultant
Audi
2018.01 - 2021.09
CHANEL Sales Specialist
Saks Fifth Avenue
2016.06 - 2018.01