Carlos Salazar
Las Vegas
Summary
Dynamic and results-driven professional with extensive experience in casino operations, including a proven track record at Station Casinos. Expertise in regulatory compliance and employee training, coupled with strong financial analysis skills. Adept at enhancing operational efficiency and resolving conflicts, ensuring high-quality service and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor Internal Maintenance
Station Casinos (Red Rock Casino Spa And Resort)
Las Vegas
03.2024 - 02.2025
- Supervise and enforce OSHA procedures, work as a team, and meet high-quality standards in the maintenance and cleaning of the casino areas.
- Create cleaning projects to improve the different areas of the Casino-
Room Operation Manager Haza Casino
Haza Casino
Matamoros Mexico
02.2023 - 01.2024
- Established work schedules and station arrangements for daily shifts.
- Reviewed monthly financial statements including income statements and balance sheets.
- Addressed patron complaints and quickly payout errors and disputes.
- Trained employees in procedures that promoted responsible gambling practices among patrons and staff members alike.
Casino Floor Manager
Green Investing Colombia
Bogota Colombia
03.2019 - 07.2022
- Kept all games in compliance with casino and gaming standards.
- Evaluated employee performance regularly and provided constructive feedback for improvement.
- Orchestrated staffing to support adequate disposition of Dealers at monitored tables.
Gaming Floor Manager
Sun Casinos Colombia - Sun International
Cartagena De Indias Colombia
01.2016 - 07.2018
- Managed overall operation of casino table games in assigned pits in accordance with applicable state regulations, company policies and internal controls.
- Evaluated dealer performance on a regular basis for quality assurance purposes.
- Organized special events such as tournaments or promotions for guests.
Education
High School Diploma -
Instituto Integrado San Agustin
Samana Caldas Colombia12-1990
Skills
- Regulatory compliance
- Employee training
- Financial analysis
- Project management
- Equipment maintenance
- Quality assurance
- Customer service
- Conflict resolution
- Operational oversight
- Risk assessment
- Schedule management
Certification
- PCI Dealer School - Dealer in training
- Improvement in room management - Argentine Croupier training school
- Security courses level I, II, updated and advanced.
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Supervisor Internal Maintenance
Station Casinos (Red Rock Casino Spa And Resort)
03.2024 - 02.2025
Room Operation Manager Haza Casino
Haza Casino
02.2023 - 01.2024
Casino Floor Manager
Green Investing Colombia
03.2019 - 07.2022
Gaming Floor Manager
Sun Casinos Colombia - Sun International
01.2016 - 07.2018
High School Diploma -
Instituto Integrado San Agustin
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