LEONARD CAMPBELL
Columbia,MD
Summary
Detail-oriented individual with a proven record of exceptional time management, customer service, and organizational skills. Thrives in fast-paced environments and consistently delivers results. Demonstrates success in optimizing fleet operations and ensuring vehicle compliance. Proven ability to effectively lead teams and implement cost-saving measures. Experienced in managing and optimizing fleet operations, utilizing effective leadership for team collaboration and operational efficiency. Skilled in implementing cost-saving strategies and maintaining vehicle compliance. Fleet management professional with a proven track record in coordinating and optimizing vehicle operations. Known for a strong focus on team collaboration and achieving results. Recognized for flexibility in adapting to changing needs and ensuring fleet efficiency. Well-rounded Fleet Manager with a background in coaching and training drivers, resulting in significant cost savings for employers. Bilingual employee with over [Number] years of expertise in budgetary controls and asset management. Known for maintaining the fleet and facility in top working order. Professional fleet management specialist prepared to lead and optimize vehicle operations. Skilled in logistics coordination, maintenance oversight, and cost control. Strong focus on team collaboration and achieving results while adapting to changing needs. Reliable, organized, and effective in maximizing efficiency and productivity.
Overview
21
21
years of professional experience
Work History
Fleet Supervisor/Fleet Maintenance Supervisor/Facility Manager
Driven LLC
08.2022 - Current
- Developed internal and external communication channels to keep abreast of trucking industry changes.
- Negotiated contracts with vendors, ensuring best pricing and service quality for the fleet operations.
- Enhanced vehicle maintenance processes for improved fleet performance and reduced downtime.
- Addressed employee concerns promptly while fostering an inclusive team environment that promoted open communication among staff members.
- Managed budgets and expenses to maintain cost control within the department.
- Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
- Implemented business plans to improve overall fleet performance.
- Maintained clean and safe assets and fleet work environments.
- Liaised effectively between senior management and front-line staff members in order to achieve overarching business goals.
- Evaluated vendor proposals critically to select the most appropriate partners for outsourced fleet services without compromising on quality or budget constraints.
- Spearheaded initiatives aimed at minimizing environmental impact by promoting eco-friendly driving habits among drivers and adopting sustainable practices within daily operations.
- Oversaw inventory management of parts and supplies necessary for maintaining optimal functioning of the entire vehicle fleet.
- Optimized fleet efficiency by implementing effective scheduling and dispatching procedures.
- Championed continuous improvement efforts across the department, identifying areas of potential enhancement and proactively implementing necessary changes.
- Developed comprehensive training programs to enhance driver safety and skills.
- Reduced fuel consumption through strategic route planning and efficient vehicle allocation practices.
- Implemented advanced tracking systems to monitor fleet location and performance in realtime.
- Collaborated with various departments to achieve organizational objectives and support company growth.
- Drove fleet stability and minimized significant events through active analysis and review of fielded engine performance.
- Developed cross-functional partnerships to drive initiatives and leverage internal resources.
- Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
- Monitored industry trends closely to stay current on new technologies that could potentially improve overall fleet operations efficiency.
- Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
- Streamlined communication channels with drivers, leading to increased operational efficiency.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Maintained accurate driver information for delivery scheduling.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Proactively identified and solved complex problems that impacted management and business direction.
- Documented equipment transfers and sales details for accurate record keeping.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Executed design concept and build requirements for several vehicles to align with job requirements.
- Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Motivated workers to exceptional performance through implementation of new strategies.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Improved fleet performance by implementing effective maintenance programs and schedules.
- Optimized inventory management systems to ensure availability of essential parts without overstocking or waste.
- Collaborated with vendors for timely procurement of parts, ensuring minimal impact on operations.
- Developed strong relationships with suppliers, negotiating favorable terms for cost-effective repairs.
- Spearheaded continuous improvement initiatives within the maintenance department aimed at enhancing overall efficiency while maintaining high-quality standards.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
Revenue Recovery Specialist
United Parcel Service
01.2019 - Current
- Monitor and inspect daily packages for accurate weight and dimensions information on bar codes
- Ensure that all packages are labeled properly and sorted for the correct destinations for corporate accounts
- Maintain quality control on all corporate packages and ensure billing invoices match packages
- Other duties as assigned
- Provided training to new team members on best practices for collections activities and account management techniques, ensuring consistency among staff members.
- Supported company-wide training initiatives by sharing expertise on revenue recovery processes and best practices with colleagues from various departments.
- Reduced bad debt expenses with thorough credit assessments and prudent decision-making regarding client risk levels.
- Developed customized strategies for high-risk accounts, preserving valuable client relationships while still recovering outstanding balances.
- Served as a liaison between the Revenue Recovery team and other departments, ensuring clear communication and collaboration on account-related matters.
- Streamlined collection processes for maximized efficiency, resulting in faster debt resolution and improved customer satisfaction.
- Managed a diverse portfolio of commercial clients, successfully balancing multiple priorities while maintaining strong relationships with key stakeholders.
- Implemented process improvements that streamlined workflows within the Revenue Recovery department, leading to increased efficiency and productivity.
- Maintained detailed records of all collection activities, ensuring accurate reporting and compliance with industry regulations.
- Conducted in-depth analyses of client financial statements to make informed decisions regarding credit extensions and debt recovery strategies.
Mail Clerk
B.F Saul Company
01.2017 - 01.2018
- Handle/pickup incoming and outgoing mail; handle all packages both business and personal on a daily basis
- Schedule repairs for copiers, fax machines and other office equipment and maintained logs for each apparatus
- Deliver all incoming mail
- Log in and maintain package log for all incoming and outgoing parcel packages
- Order office supplies, tracked inventory and stocked copy rooms
- Assisted facilities manager with other duties as assigned
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Labeled packages with clear, correct information to reduce mailing errors.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Checked parcels were securely sealed to eliminate losses.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
- Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation.
- Tracked outgoing mail to provide accurate customer updates.
- Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
- Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items.
- Supported office staff by providing assistance with packaging, addressing, and shipping of outgoing items as needed.
Mail Clerk/Facilities Assistant/Bus Operator
Montgomery County
01.2015 - 01.2016
- Handle/pickup incoming and outgoing mail; handle all packages both business and personal on a daily basis
- Schedule repairs for copiers, fax machines and other office equipment and maintained logs for each apparatus
- Deliver all incoming mail
- Log in and maintain package log for all incoming and outgoing parcel packages
- Assisted facilities manager with other duties as assigned
- Bus operator duties as needed
Metrobus Operator
Washington Metropolitan Area Transit Authority
01.2007 - 01.2014
- Transport passengers on a daily route keeping bus on schedule adhering to WMATA’s standard operating procedures
- Answer patron questions about schedules, routes and transfer points
- Trained new bus operators how to secure a wheelchair, orb guide radio operations, and fare box functions
- Assisted dispatch with route distribution and daily operations of division
- Demonstrated a thorough awareness of bus system safety principles and familiarity with the mechanical parts and operation of each type of vehicles braking system, engine, passenger cabins, wheelchair equipment, emergency exits, and all other accessories that are relevant to operating the equipment safely
- Report accidents or other traffic disruptions to a central dispatcher, and follow directions when using an alternate route
- Perform a complete visual safety check of each bus driven on a daily basis, completing daily pre and post trip checklists
- Read maps, and follow written and verbal geographic directions
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Mail/Facilities Clerk(contract position)
Nextel Communications
01.2005 - 01.2007
- Processed all incoming and outgoing mail in Mail Center
- Maintained a log of usage of copy paper and toners and ordered necessary supplies
- Created an efficient system for tracking/data entry of all deliveries and pick-ups
- Assisted manager to ensure new hires workstations and offices were cleaned and ready with whatever was needed
- Scheduled repairs for copiers, fax machines and other office equipment and maintained logs for each apparatus
- Ability to interface effectively with various employees across all levels of the corporate structure
- Sorted, distributed and posted mail
Assembler/Installer (contract position)
TFG Installation
01.2004 - 01.2005
- Perform work tickets including training room and conference room setups, office moves, furniture assembly, mounting whiteboards, installation of monitor arms, etc
- Assist manager to coordinate work station and office moves
- Cleaned, repaired, and replaced safe and file drawers, locks, catches, slides and damaged vinyl or fabric upholstery material
- Drove delivery truck and employees to work site location
- Loaded and unloaded heavy office and tool equipment
- Utilized hand and power tools daily
Education
No Degree - General Studies
University of The District of Columbia
Washington, DC02-1995
GED -
Penn Center
Washington, DCSkills
- Microsoft Office
- Excel
- Word
- Power
- Outlook
- Fleet management
- Vehicle maintenance
- Budget management
- Contract negotiation
- Inventory management
- Vendor relations
- Route optimization
- Driver training
- Safety compliance
- Regulatory compliance
- Team leadership
- Effective communication
- Problem solving
Accomplishments
- Supervised team of 10 staff members.
- Documented and resolved issues which led to favorable.
- Collaborated with teams of 10-15 members in the development of different projects.
- Collaborated with team of 10-15 in the development of Samsora Project.
- Resolved product issue through consumer testing.
- Achieved great results by completing many task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Results through effectively helping with tasks.
Affiliations
- Mercedes,Ford,GMC,Automotive groups
Maintenance Certificate,MSAP Award
Certificate in the basic Maintenance of Automobiles and Buses.
Certification in Mobil Detail and Paint Correction
MOSAP Award
Languages
English
Native or Bilingual
Interests
- Woodworking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Backpacking and Hiking
- Crafting and DIY Projects
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Electronics and Circuit Building
- Horseback Riding
- I like working with my hands and fixing things
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Outdoor Recreation
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Auto Repair/Restoration
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- DIY and Home Improvement
- Documenting and sharing travel experiences
- Team Sports
- Swimming
- Fashion and Style
- Yoga
- Playing Sports
Timeline
Fleet Supervisor/Fleet Maintenance Supervisor/Facility Manager
Driven LLC
08.2022 - Current
Revenue Recovery Specialist
United Parcel Service
01.2019 - Current
Mail Clerk
B.F Saul Company
01.2017 - 01.2018
Mail Clerk/Facilities Assistant/Bus Operator
Montgomery County
01.2015 - 01.2016
Metrobus Operator
Washington Metropolitan Area Transit Authority
01.2007 - 01.2014
Mail/Facilities Clerk(contract position)
Nextel Communications
01.2005 - 01.2007
Assembler/Installer (contract position)
TFG Installation
01.2004 - 01.2005
GED -
Penn Center
No Degree - General Studies
University of The District of Columbia
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