Carlos Sam-Sing
Mesa
Summary
Detail-oriented delivery driver with over eight years of experience in optimizing routes and enhancing delivery efficiency. Strong communication and problem-solving skills contribute to resolving issues promptly and maintaining high customer satisfaction. Currently obtained TWIC card and hold a CDL A drivers license with doubles, tanker and hazmat endorsement.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Desert Trailer Systems
Phoenix, AZ
06.2020 - Current
- Planned and managed delivery routes to maximize efficiency and minimize travel time, ensuring timely arrivals.
- Delivered trailers and parts to clients, ensuring timely and safe transportation.
- Operated tractor with trailer safely, adhering to traffic regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with maintenance standards.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, enhancing customer satisfaction.
- Maintained professionalism while representing the company in interactions with customers, vendors, and stakeholders, fostering positive relationships.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Route Delivery Driver
Pepsi Bottling Group
Phoenix, AZ
12.2017 - 06.2020
- Delivered Pepsico beverages efficiently to clients, ensuring timely and accurate distribution.
- Managed route planning using GEOTab technology to optimize driving hours and delivery schedules.
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Implemented best practices in loading procedures to maximize space utilization in vehicles.
- Adapted vehicle operation to handle different sizes and weight capacities for each delivery route.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
- Collaborated with dispatchers to resolve any delivery issues or discrepancies promptly.
- Increased overall productivity by implementing effective time management strategies while on the road.
- Collaborated with warehouse staff to ensure inventory accuracy and availability for deliveries.
Tire Technician
Bashas' Distribution Center
Chandler, AZ
10.2016 - 12.2017
- Inspected and assessed tire conditions to ensure safety and performance standards.
- Diagnosed tire-related issues, providing effective solutions to company cars, trucks and trailers.
- Rotated, dismounted and mounted tires using specialized equipment for efficient operations.
- Streamlined inventory management processes, ensuring optimal stock levels of tires and supplies.
- Collaborated with team members, enhancing service turnaround times for customer satisfaction.
- Implemented safety protocols in work area, resulting in significant reduction of workplace incidents.
- Cleaned work and storage areas to promote safety and organization.
Education
No Degree - None
AZ CDL School
Phoenix, AZ04-2016
No Degree - Culinary Arts
Triton College
River Grove, IL06-2000
High School Diploma -
West Leyden High School
Northlake, IL06-1996
Skills
- CDL A Driver's license
- Hazmat endorsements
- TWIC card holder
- Customer service
- Documentation and reporting
- Time management
- Dependability
- Teamwork and collaboration
- Effective communication
- Problem-solving
- Punctuality
- Positive attitude
Languages
English
Spanish
Timeline
Delivery Driver
Desert Trailer Systems
06.2020 - Current
Route Delivery Driver
Pepsi Bottling Group
12.2017 - 06.2020
Tire Technician
Bashas' Distribution Center
10.2016 - 12.2017
No Degree - None
AZ CDL School
No Degree - Culinary Arts
Triton College
High School Diploma -
West Leyden High School