Carlos Sanchez
Adelphi,Maryland
Summary
I am a fast learner, with intermediate knowledge in the technology department. I offer great customer service and resolution expertise paired with outstanding time management and multitasking skills. A diligent team member who prioritizes helping customers with common complaints. Enthusiastic and friendly team player dedicated to maintaining a positive attitude focused on customer satisfaction.
Overview
2
2
years of professional experience
Work History
Pro Associate
Home Depot
Hyattsville, MD
10.2023 - Current
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers to determine wants or needs.
- Helped customers locate items within the store using the inventory system.
- Promoted sales initiatives to support company brand.
- Assisted customers with selecting items and answering questions about products.
- Placed special orders or called other stores to find desired items.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
Cook
KFC
Beltsville, MD
01.2023 - 06.2023
- I am a cook, I clean, cook and stock up on items.
- Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
- Set up work stations prior to opening to minimize prep time.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Replenished food items from inventory and rotated ingredients.
Framing
K&C framing
Hyattsville, MD
05.2022 - 08.2022
- Started in 2021 from May to August as is for this year(2020) as well
- Was a carpenter, Framer, other various jobs
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Food Service Worker
KFC
Beltsville, MD
01.2022 - 05.2022
- Was a cook in KFC and was in charge of the kitchen as well as lending a hand in various other tasks
- Monitored inventory to keep adequate stock of food items and supplies.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
High School Diploma -
Highpoint Highschool
Beltsville, MD06-2022
Skills
- Fast Food
- Fast Track
- Cooking
- Attention to Detail
- Management Support
- Issue Resolution
- Work Planning and Prioritization
- Client Engagement
- Service Assistance
- Oral Communication
- Customer Interaction
Languages
Spanish
Native/ Bilingual
Timeline
Pro Associate
Home Depot
10.2023 - Current
Cook
KFC
01.2023 - 06.2023
Framing
K&C framing
05.2022 - 08.2022
Food Service Worker
KFC
01.2022 - 05.2022
High School Diploma -
Highpoint Highschool
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