Marquez Kelley
Summary
Honors: Dean's List, Hope Scholarship recipient, Achieve Atlanta Scholarship recipient
Relevant Courses: Elementary Statistics; Science, Society & Environ I, II; Research Methods Psyc Science; Statistical Applications in Psyc Science; Ethnic Minority Psychology
Overview
5
5
years of professional experience
Work History
Pro Associate
The Home Depot Inc
06.2023 - 08.2023
- Boosted customer satisfaction by providing knowledgeable product information and addressing concerns promptly.
- Nurtured long-lasting client relationships by offering personalized solutions for their needs.
- Streamlined the sales process with effective communication, resulting in quicker sale closures.
Cashier
The Home Depot Inc
06.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Adapted to varied responsibilities daily, showcasing flexibility and proactive problem-solving skills
Cashier
Publix inc
01.2023 - 07.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Team Member
Four Fat Cows
06.2020 - 07.2020
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Bagger
Kroger Stores
01.2019 - 07.2019
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Participated in cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
- Improved customer satisfaction by providing efficient and friendly bagging services.
Education
Bachelors of Science, Psychology -
Kennesaw State University
05.2025
Skills
- Fast learner
- Sales
- Customer Service
- SPSS
- Microsoft 365
- Canva
- Communication Skills
- Heavy Lifting
- Time Management
- Data Collection
Community Engagement
Volunteer Tutor for Westside Atlanta Charter School 10/2023 to 12/2023
- Volunteered as a tutor for Black students weekly, providing tailored support in math and English to address disparities in foundational skills. Fostered a nurturing learning environment and mentored students to boost confidence and academic performance, reinforcing commitment to equity and inclusion in education.
Relevant Projects
Disadvantages for Haitian-Americans with HIV
- Led a collaborative effort to investigate and address the multifaceted challenges encountered by Haitian-Americans living with HIV. Delved into the intersectionality of cultural, socioeconomic, and healthcare factors impacting this community.
Factors of Cultural Adjustment in Diverse School Environments
- Explored the cultural transition journey of a biracial (Black and White) student who transferred from a less diverse school to a predominantly Black student-populated institution. Investigated potential challenges stemming from cultural differences and norms, aiming to provide insights and support for smoother integration and adjustment.
Timeline
Pro Associate
The Home Depot Inc
06.2023 - 08.2023
Cashier
Publix inc
01.2023 - 07.2023
Cashier
The Home Depot Inc
06.2022 - 01.2023
Team Member
Four Fat Cows
06.2020 - 07.2020
Bagger
Kroger Stores
01.2019 - 07.2019
Bachelors of Science, Psychology -
Kennesaw State University