Michelly Arango
Colorado Springs,CO
Summary
Insightful Pro Desk sales associate offering several years of successful client account management and team leadership to contribute positively to a professional role. Strategic and focused with a passion for fostering the company vision through commitment to client satisfaction.
Overview
6
6
years of professional experience
Work History
Pro Sales Associate
Lowes Home Improvment
Colorado Springs, CO
07.2023 - Current
- Computed purchases and received and processed cash or credit payment.
- Answered store and merchandise questions and led customers to wanted items.
- Provided leadership and training for new agents regarding industry best practices and company policies.
- Exceeded company sales goals for new policies.
- Researched and identified potential customers, developed relationships with them, and provided product information to generate sales.
- Collaborated with colleagues on cross-functional projects that improved overall efficiency.
Pro P.A. Sales Associate
The Home Depot
Torrance, CA
04.2021 - 07.2023
- Analyzed customer requirements and provided recommendations for products that met their needs.
- Tracked budget utilization for each project and reported results regularly.
- Resolved customer inquiries through phone, email, and online chat platforms.
- Developed detailed project plans outlining timelines, resources, milestones.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Wedding Attendant/Server
Bel Air Bay Club
Pacific Palisades, CA
05.2019 - 04.2021
- Assisting with and overseeing correct setup of ceremony and reception sites
- Being available to ceremony attendants to assist as needed or answer any questions
- Directing guests to appropriate area as needed throughout the ceremony and reception
- Assisting vendors with any setup or clean up as needed and being close at hand for any questions in regards to product placement
- Maintaining the schedule and coordinating the timeline for the special event as well as performing any troubleshooting
- Take and serve food or drinks orders in a timely manner
- Maintain a clean and tidy space and arrange any table setting if needed.
Sales Associate
La Belleza
Redondo Beach, CA
06.2018 - 05.2019
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Promote store products and services to customers to exceed sales goals and company expectations
- Balancing the cash register and generating reports for credit and debit sales
- Bagging or wrapping purchases to ensure safe transport
- Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer
- Maintaining a clean workspace
- Checking out registers and performing a Daily Sales Summary Report.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06.2019
Skills
- Computer Literate
- Great Communication
- Great Teamwork
- Adaptable
- Fast Learner
- Bilingual(English and Spanish)
- Market Share Analysis
- Strong Organization
- Staff Supervision
- Goal Setting
- Analytical Thinking
Languages
English
Professional
Spanish
Professional
Timeline
Pro Sales Associate
Lowes Home Improvment
07.2023 - Current
Pro P.A. Sales Associate
The Home Depot
04.2021 - 07.2023
Wedding Attendant/Server
Bel Air Bay Club
05.2019 - 04.2021
Sales Associate
La Belleza
06.2018 - 05.2019
High School Diploma -
Leuzinger High School