JoAnn Papadopoulos
Dunedin,FL
Summary
Efficient and precise with commitment to finishing jobs quickly and accurately. Proven ability to work closely with coworkers for effective data management. Detailed oriented and organized person seeking a position with challenging growth opportunities in a fast paced professional environment. Dedicated Home Depot professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Pro Account Sales Associate
Home Depot
Palm Harbor, FL
12.2019 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with pro customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Consistently grown pro accounts by being customer focused, also by prospecting was able to gain new customer who in few short months has grown account to over $100,000.
Customer Service Associate/ Plaza Team
Amelie Arena
Tampa, FL
10.2018 - 03.2020
- Provide guests World Class Service
- Respond to and investigate incidents that occur on Plaza
- Manage large crowds pre and post event
- Handle all guest related matters in professional manner
Customer Service Associate
Tampa Bay Rays
St. Petersburg, FL
07.2018 - 03.2020
- Assist fans throughout entirety of game
- Proactively assist fans with questions and directions
- Maintaining working knowledge of stadium layout, policies,
- Handicap access, and points of interest in stadium
Customer Service Associate
Toronto Blue Jays Spring Training
Dunedin, FL
02.2018 - 03.2020
- Demonstrate positive interaction with guests and teammates
- Provide correct and accurate information to all fans and staff
- Receiving and acting on complaints from fans
- Fully completing and documenting all incident reports
Logistics Coordinator
Ellery Homestyles LLC
New York, NY
01.2015 - 01.2016
- Gathered, logged, and monitored all shipping data
- Coordinated international shipments
- Prepared documents for shipment claims submissions
- Processed documents for vendor payments
- Synchronized documentation into customs territory
- Updated database with changes in carrier status
- Assigned shipments to carriers in centralized database
Cosmetologist
Bella Bella Salon And Spa
Astoria, NY
01.2001 - 11.2012
- Maintained personal clientele as full service salon
- Managed all scheduling of clients and staff
- Conducted weekly payroll distribution
- Oversaw all inventory and necessary ordering of products Attended regular training and workshops to maintain cosmetology license and stay current on technique and skills.
- Responsible for offering highly skilled and diverse salon services including cuts, color services and extensions
Education
Bachelor of Arts - English Literature
Hunter College of The City University of New York
New York, NY09.2015
Skills
- Excellent time management
- Skilled multi-tasking
- Deadline driven
- Proactive
- Highly dependable
- Fast learner
- Willingness to learn and grow
- Team collaboration skills
- AS/400 experience
- Work well under stressful conditions
- Ability to use computer and related office equipment
Timeline
Pro Account Sales Associate
Home Depot
12.2019 - Current
Customer Service Associate/ Plaza Team
Amelie Arena
10.2018 - 03.2020
Customer Service Associate
Tampa Bay Rays
07.2018 - 03.2020
Customer Service Associate
Toronto Blue Jays Spring Training
02.2018 - 03.2020
Logistics Coordinator
Ellery Homestyles LLC
01.2015 - 01.2016
Cosmetologist
Bella Bella Salon And Spa
01.2001 - 11.2012
Bachelor of Arts - English Literature
Hunter College of The City University of New York