CARLOS SANCHEZ
Miami,FL
Summary
Committed professional with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Productive Cargo Agent with comprehensive experience in the air transportation arena. Outstanding logistics skills to move goods of any size or weight by air with in-depth knowledge of all shipping rules and customs clearance regulations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cargo Export Agent
Avianca Cargo
Miami, FL
12.2019 - Current
- Prepared and submitted AES filings, letters of credit and export declarations.
- Examines manifest, bills of lading and air waybill to determine work procedures for releasing cargo.
- Adhered to SOPs and legal regulations for live animal and perishable shipments.
- Monitored handling of dangerous goods to keep operations in line with standards.
- Checked physical shipments against computer database and physical documentation.
- Updated computer system with details such as dimensions, weights and general waybill data.
- Checked import and export documentation to determine cargo contents.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
- Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
- Conducted inventories and updated database to reflect accurate cargo information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Estimated freight and postal rates to track shipment costs and weights.
- Recognize dangerous goods upon receiving.
- Ensured all local airport, TSA, CBP and FAA rules are followed.
- Follow all Security procedures as required.
Airport Security Officer
Avianca Airlines Holding
Miami, FL
07.2017 - 03.2019
- Security officer licence
- Reported safety hazards for remediation response.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Communicated and coordinated responses to suspicious activities.
- Operated controls on explosive detection system to manipulate and clear images.
- Operated security equipment for screenings using hand wands and X-ray machines.
- Completed routine and incident-related documentation.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Count each cleaner and scan them with the security wand. Fill out a form detailing the cleaner count, arrival time of airplane and airplane pushback time.
- Ensure that there are no questionable items placed onto the airplane, and that all bags are accounted for. Ensure that no person (besides ramp workers) are allowed past the airplane perimeter.
Store Team Leader
Menchie's Frozen Yogurt
Doral, FL
08.2016 - 07.2017
- Followed up after completed sales to check on customer satisfaction and offer additional services.
- Suggested products and services to match customers' stated needs and preferences.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Coordinate and supervise food service, ensuring complete customer satisfaction and smooth operations.
- Coordinate with different vendors
- Make sure supplies were restocked and restock when needed ice cream disposable supplies, glass serving dishes and utensils.
- Greeted guests pleasantly and staying attentive to answer their concerns.
- Monitored inventory levels, identified discrepancies, and implemented corrective action when necessary.
- Ensured compliance with health and safety regulations in the workplace.
- Provided customer service by resolving customer inquiries and complaints in a professional manner.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Completed end-of-day duties by balancing payments and receipts in cash register.
Warehouse Associate
Costexctp
Miami, FL
05.2016 - 07.2016
- Picked products by matching numbers and product descriptions.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Prepared inventory for shipment by attaching tags and labels.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Read orders to verify attributes and quantities of merchandise.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Assisted in loading finished goods onto delivery vehicles as required.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Coorporate Events Coordinator
Servicios Especiales MaryMar SAS
Barranquilla
12.2012 - 10.2015
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Resolved customer complaints in a timely manner while upholding company standards.
- Oversaw event logistics, venue scheduling and accommodations.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Coordinated vendors, timelines and budgets for events.
- Negotiated with vendors to achieve most favorable terms.
- Tracked payments, balances and registrations for various events.
- Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
- Coordinated and allocated equipment, supplies and staff for events.
- Facilitated communication between different departments in order to resolve issues quickly.
- Maintained calendars of upcoming events, meetings and deadlines.
- Delegated work to staff, setting priorities and goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Bachelor of Administrative Studies - Business Administration And Management
Universidad Del Norte
Colombia12.2015
High School Diploma -
Liceo De Cervantes
Colombia12.2010
Bachelor of Administrative Studies - Business Administration And Management
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Miami, FLSkills
- Terminal Acceptance Understanding
- Filing Skills
- Documentation Preparation
- TSA Regulations
- CargoLink, Skychain, iCargo, Epic Systems
- Manifiesto de Carga
- Active Listening
- Compliance Checking
- Cargo Shipment Inspections
- Data Management
- Customer Service
- Microsoft Office
- Conflict Resolution
- Computer Skills
- Planning & Organizing
- Client Coordination
- Freight Bills Preparation
- Cargo Loading
- Document Preparation
- Fluent in Spanish
Certification
- Normativas de la IATA relativas a mercancías peligrosas (DGR)
Avianca Cargo - Mercancías Peligrosas en Aviación de acuerdo a las Normativas de la ICAO/EASA Avianca Cargo
- IATA Perishable Cargo Regulations and Temperature Control
Regulations Avianca Cargo - Dangerous Goods Regulations-Inicial (Categoria 6) - CGO - ACEPTA MP MCOA Avianca Cargo
- PROCEDIMIENTO DE TRANSPORTE DE CARGA Y CORREO
Avianca Cargo
Timeline
Cargo Export Agent
Avianca Cargo
12.2019 - Current
Airport Security Officer
Avianca Airlines Holding
07.2017 - 03.2019
Store Team Leader
Menchie's Frozen Yogurt
08.2016 - 07.2017
Warehouse Associate
Costexctp
05.2016 - 07.2016
Coorporate Events Coordinator
Servicios Especiales MaryMar SAS
12.2012 - 10.2015
Bachelor of Administrative Studies - Business Administration And Management
Universidad Del Norte
High School Diploma -
Liceo De Cervantes
Bachelor of Administrative Studies - Business Administration And Management
Sistema Universitario Ana G Mendez - Universidad Del Turabo
- Normativas de la IATA relativas a mercancías peligrosas (DGR)
Avianca Cargo - Mercancías Peligrosas en Aviación de acuerdo a las Normativas de la ICAO/EASA Avianca Cargo
- IATA Perishable Cargo Regulations and Temperature Control
Regulations Avianca Cargo - Dangerous Goods Regulations-Inicial (Categoria 6) - CGO - ACEPTA MP MCOA Avianca Cargo
- PROCEDIMIENTO DE TRANSPORTE DE CARGA Y CORREO
Avianca Cargo
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