Carlos Santiago
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
13
13
years of professional experience
Work History
Process Guide
Amazon Air KLAL
11.2024 - 02.2025
- Allocate labor
- Lead meetings
- Communicate with other PGs
- Ensure associates have proper PPE
- Drive workflow and production goals
- Work in the fulfillment center as needed
- Assist and coach associates with process problems
- Identify and address safety hazards
- Coach associates in safety initiatives
Warehouse Selector
Public Warehouse
05.2024 - 08.2024
- Pull products ordered by Publix stores, place them onto pallets, wrap the finished order, and get it ready to be placed on a truck for delivery
Inbound Receiving Associate
Amazon Fulfillment TPA2
09.2022 - 04.2024
- Receive shipments, check for damages and sort stock for distribution in the warehouse
- Keep up with the movement of inventory in the store and warehouse
- Maintains a clean, neat, and member-ready area
- Provides additional backup support for shipping and receiving departments
- Tracks, traces, and updates the status of incoming items
Overnight Stock Associate
Sam's Club
04.2022 - 09.2022
- Used proper case cutting techniques to cut and sort stock loads without damage
- Collected and disposed of cardboard and packing material to minimize hazards
- Rotated and faced products during restocking to meet merchandising and quality standards
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for stocking
Materials Handler
McKesson
12.2021 - 04.2022
- Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution
- Maintains inventory by identifying, labeling, and keeping materials and supplies in stock, recording location of inventory, and reporting shortages
- Keeps inventory, loading areas, and machinery clean
Outbound Shipping Clerk
Amazon Fulfillment Center BDL3
01.2021 - 10.2021
- Used pallet jacks or forklifts to move loads on and off trailers
- Followed pallet plans to stack and balance loads
- Banded and shrink-wrapped finished stacks of goods for safe transport
- Generated labels, packing lists, and other paperwork for shipments
- Packaged shipments for safe transport, building crates and pallets to protect merchandise
- Kept work area organized and clutter-free
- Inventoried and organized supplies to determine ordering needs
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Finished all tasks and job duties, adhering to deadlines to avoid delays
- Utilized downtime to perform routine tasks, preventing service delays
Gas Station Clerk
Cumberland Farms
09.2018 - 01.2021
- Used cash register or POS system to compute accurate sales prices for purchase transactions
- Checked restrooms regularly and handled cleaning needs to keep spaces fresh for customers
- Assisted customers with in-store sales for gasoline and convenience items, including drinks, candies, and snacks
- Opened and stocked merchandise on shelves and in display cases
- Monitored customers to identify potential criminal activities and prevent store losses
- Engaged customers, built connections, and maintained positive attitude
Overnight Merchandising Associate
BJ's Wholesale Club
08.2017 - 09.2018
- Used proper case cutting techniques to cut and sort stock loads without damage
- Collected and disposed of cardboard and packing material to minimize hazards
- Rotated and faced products during restocking to meet merchandising and quality standards
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for stocking
Overnight Merchandiser
Sam's Club
04.2016 - 08.2017
- Collected and disposed of cardboard and packing material to minimize hazards
- Rotated and faced products during restocking to meet merchandising and quality standards
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for stocking
- Used proper case cutting techniques to cut and sort stock loads without damage
Parts Racker
Aluminum Finishing CO, INC
06.2015 - 10.2015
- Inspected coated or plated areas for defects such as air bubbles or uneven coverage
- Applied chromium, zinc, copper, and cadmium to work pieces
- Submerged objects in plating and cleaning solutions, accurately timing bath duration and verifying result accuracy
- Removed work pieces from solutions at periodic intervals to inspect and verify quality
- Inspected and corrected uneven coverage of coated or plated areas
Overnight Baker
Dunkin Donuts
01.2015 - 04.2015
- Organized and rotated stock in coolers and freezers
- Baked, shaped, and finished bread, pastries, and cakes
- Eliminated waste by rotating stock and promptly replenishing products
Courtesy Associate
Walmart
09.2013 - 10.2014
- Scanned parking lot to collect and return shopping carts
- Removed merchandise from bottom of cart to assist customers at checkout
Crew Member
McDonald's
01.2012 - 07.2013
- Greeted customers to take food orders and provide information about menus
- Operated grills, deep-fat fryers, and griddles to cook large volumes of menu items
- Washed pots, pans, dishes, utensils, and other cooking equipment to eliminate bacteria
- Wrapped sandwiches, hot entrees, and desserts for serving or takeout
- Operated cash register to receive payment from customers in cash or credit card form
- Stocked, cleaned, restocked workstations and display cases
- Balanced receipts and payments in cash registers
Education
High School Diploma -
Lakeland Senior High School
Lakeland, FL06.2011
Skills
- Distribution operations background
- Order fulfillment
- Organizational skills
- Quality assurance inspection
- Standard operating procedures
- Communication skills
- Retail payment processing
- Customer relations
- Team leadership
Timeline
Process Guide
Amazon Air KLAL
11.2024 - 02.2025
Warehouse Selector
Public Warehouse
05.2024 - 08.2024
Inbound Receiving Associate
Amazon Fulfillment TPA2
09.2022 - 04.2024
Overnight Stock Associate
Sam's Club
04.2022 - 09.2022
Materials Handler
McKesson
12.2021 - 04.2022
Outbound Shipping Clerk
Amazon Fulfillment Center BDL3
01.2021 - 10.2021
Gas Station Clerk
Cumberland Farms
09.2018 - 01.2021
Overnight Merchandising Associate
BJ's Wholesale Club
08.2017 - 09.2018
Overnight Merchandiser
Sam's Club
04.2016 - 08.2017
Parts Racker
Aluminum Finishing CO, INC
06.2015 - 10.2015
Overnight Baker
Dunkin Donuts
01.2015 - 04.2015
Courtesy Associate
Walmart
09.2013 - 10.2014
Crew Member
McDonald's
01.2012 - 07.2013
High School Diploma -
Lakeland Senior High School
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