Carlos Saucedo
Arlington,TX
Summary
Proven track record in fraud detection and data analysis at Valera, enhancing security measures by identifying patterns and anomalies. Excelled in multitasking and effective communication across roles, from Walgreens to McDonald's, demonstrating reliability and fostering team efficiency. Achieved significant improvements in operational strategies, embodying a results-driven approach with a focus on problem-solving and relationship building.
Overview
5
5
years of professional experience
Work History
Fraud Analyst 2
Valera
09.2021 - Current
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Managed approximately 60 to 100 incoming calls, outgoing calls, and emails per day.
Designated Hitter
Walgreens
11.2020 - 09.2021
- Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
- Assisted in both the front store and the pharmacy when needed.
Crew Trainer
McDonald's
06.2019 - 11.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Sam Houston High School
Arlington, TX06.2021
Skills
- Data Analysis
- Fraud Detection
- Effective Communication
- Call Management
- Multitasking
- Relationship Building
- Problem-Solving
- Multitasking Abilities
- Reliability
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Fraud Analyst 2
Valera
09.2021 - Current
Designated Hitter
Walgreens
11.2020 - 09.2021
Crew Trainer
McDonald's
06.2019 - 11.2019
High School Diploma -
Sam Houston High School
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