Carlos Segura
Cape Coral
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Team Leader
Pollo tropical
Fort Myers
01.2024 - Current
- Led team meetings to coordinate project tasks and set priorities.
- Implemented strategies to improve team engagement and morale.
- Maintained a positive work environment that promoted collaboration between team members.
- Trained new team members on company policies and operational procedures.
Cashier
Pollo Tropical
Fort Myers
02.2023 - 12.2023
- Processed customer transactions efficiently at fast-casual dining establishment.
- Maintained cleanliness of cashier area and ensured proper organization of supplies.
- Assisted customers with menu selections and provided product recommendations.
Skills
- Transaction processing
- Customer assistance
- Cash handling
- Menu knowledge
- Complaint resolution
- Team collaboration
- Inventory management
- Staff training
- Problem solving
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Team Leader
Pollo tropical
01.2024 - Current
Cashier
Pollo Tropical
02.2023 - 12.2023