Summary
Overview
Work History
Education
Skills
Extracurricular activities
Accomplishments
Timeline
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Carlos SIerra

El Paso,TX

Summary

Experienced in managing and operating attractions to ensure smooth and safe operations. Utilizes effective communication and problem-solving skills to enhance guest experiences and efficiently handle equipment. Demonstrates a track record of maintaining high safety standards and promptly resolving issues, contributing to overall visitor satisfaction.

Overview

4
4
years of professional experience

Work History

Texting Campaign Assistant

Renegade Creative
11.2021 - Current
  • Managed high-volume text campaigns, sending up to 40,000 messages per hour
  • Fielded incoming questions from recipients with to ensure clear and accurate information
  • Handled difficult or hostile messages professionally and calmly
  • Played a key role in large-scale outreach efforts by ensuring consistent and timely communication

Attraction Operator

La Union Corn Maze
09.2023 - 11.2023
  • Ensured guest safety and enjoyment at a high-traffic outdoor attraction
  • Provided excellent customer service and support in all weather conditions
  • Safely loaded and launched guests on rides, inspecting equipment and securing riders
  • Maintained cleanliness and appearance of attraction by regularly polishing ride tubes
  • Assisted guests with heavy equipment, carrying tubes upstairs when needed
  • Created a welcoming, inclusive experience by going above and beyond for visitors

Education

High School Diploma -

University of Texas At El Paso
El Paso, TX
05.2028

Skills

  • Effective leadership skills
  • Safety management
  • Customer service
  • Time management
  • Behavior management
  • Community engagement

Extracurricular activities

Music Producer for Social Media Influencers – Independently produce music for popular content creators using FL Studio as the primary DAW. Skilled in sound design, mixing, and adapting music to align with current social media trends and platform-specific formats.

Accomplishments

Serve as captain of a men’s city league basketball team, leading the team to multiple championship wins

Timeline

Attraction Operator

La Union Corn Maze
09.2023 - 11.2023

Texting Campaign Assistant

Renegade Creative
11.2021 - Current

High School Diploma -

University of Texas At El Paso

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