CARLOS SMIKLE
Hatfield,PA
Summary
Adept professional with years in Sales roles with various companies. Determined and experienced in client rapport, marketing strategies, and business-to-consumer sales. Seasoned expert at communicating smoothly with contacts and persuading others to propel sales and boost revenue. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
6
6
years of professional experience
Work History
Solution Advisor
ADT
09.2022 - Current
- Advise homeowners on available home security options and assist in selection of the best home security for their lifestyles.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Overnight Operations Manager
Wegmans Food Markets
10.2021 - 09.2022
- Manage all store operations and departments overnight with a major focus on non-perishable departments.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Sales Consultant
The Thompson Organization
04.2019 - 03.2021
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive outcomes
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Offer each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Manager Trainee
Aldi Inc
04.2017 - 04.2019
- Assisted in recruiting, hiring and training of team members
- Used company reports to analyze sales, gross profit and inventory activities.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Education
BBA - Marketing
University of Technology
Kingston, Jamaica2011
Skills
- Product Merchandising and Distribution
- Qualified Lead Generation
- Performance Improvement
- Problem-Solving Strengths
- Verbal and Written Communication
- Staff Management
- Sales and Marketing
- Issue and Conflict Resolution
- Onsite Product Demonstrations
- Account Management
Timeline
Solution Advisor
ADT
09.2022 - Current
Overnight Operations Manager
Wegmans Food Markets
10.2021 - 09.2022
Sales Consultant
The Thompson Organization
04.2019 - 03.2021
Manager Trainee
Aldi Inc
04.2017 - 04.2019
BBA - Marketing
University of Technology
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