Carlos Thomas
Yukon,OK
Summary
Motivated and charismatic sales professional with a blend of field experience, military discipline, and customer-facing success. Over 7 years in the Army Reserves as a Petroleum Supply Specialist and 3 years in high-performing retail furniture sales, consistently building trust, exceeding goals, and explaining complex products in simple terms. Holds a Bachelor’s Degree with a double major in Sports Management and Psychology, bringing strong people skills, resilience, and a competitive, goal-driven mindset. Eager to learn and grow as an apprentice in this new field!
Overview
7
7
years of professional experience
Work History
Petroleum Supply Specialist
Army Reserves
12.2018 - Current
- Managed the receipt, storage, distribution, and quality control of petroleum products to support mission readiness.
- Operated and maintained fuel equipment and vehicles in demanding, fast-paced environments, ensuring safety and accuracy.
- Worked effectively in diverse teams, communicating clearly and following standard operating procedures under pressure.
- Developed strong problem-solving skills, quickly adapting to changing mission requirements and field conditions.
- Balanced military duties with civilian work and education, showing commitment, focus, and time management.
- Trained junior personnel on safety protocols and proper handling of hazardous materials.
Sales Associate
Ashley Furniture Homestore
08.2025 - 03.2026
- Delivered exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
- Resolved customer complaints effectively, maintaining high satisfaction rates and promoting repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Furniture Sales Location Manager
Couch+Co Tulsa
04.2023 - 07.2025
- Delivered consultative sales by asking questions to understand customer needs, budget, and style, then recommending tailored solutions.
- Built strong rapport using natural charisma and active listening, leading to high levels of customer satisfaction and repeat business.
- Regularly met and often exceeded sales goals, contributing to overall store revenue and performance.
- Conducted detailed product presentations, explaining features, financing options, warranties, and add-ons in clear and simple terms.
- Maintained an organized sales pipeline, followed up on open quotes and leads, and stayed persistent in closing deals.
- Collaborated with managers and coworkers to set daily/weekly goals and execute in-store promotions.
Education
BA - Sports Management and Psychology
Southern Nazarene University
Bethany, OK12-2022
Skills
- Customer acquisition & relationship building
- Consultative selling & needs analysis
- Product demonstration & explanation
- Objection handling & closing techniques
- Quota & goal attainment
- Communication & active listening
- Time management & self-discipline
- Team collaboration & leadership
- Military discipline, reliability, and adaptability
Additional Strengths
- Naturally charismatic, able to quickly build trust and connection with new people.
- Highly goal-oriented and competitive, comfortable working with sales targets and performance metrics.
- Comfortable working independently in the field, managing a schedule, and following up on leads.
- Tech-savvy and able to learn new systems, apps, and products quickly (ideal for AT&T service and device offerings).
Timeline
Sales Associate
Ashley Furniture Homestore
08.2025 - 03.2026
Furniture Sales Location Manager
Couch+Co Tulsa
04.2023 - 07.2025
Petroleum Supply Specialist
Army Reserves
12.2018 - Current
BA - Sports Management and Psychology
Southern Nazarene University