Carlos Tovar
Humble,TX
Summary
Dynamic professional with a proven track record at The Home Depot, excelling in data analytics and customer relationship management. Recognized for enhancing client satisfaction through effective problem-solving and strong team collaboration. Committed to integrity and honesty, I consistently drive sales strategy success while managing multiple priorities efficiently.
Overview
3
3
years of professional experience
Work History
Customer Service Associate Cashier
Golf Galaxy
04.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Customer Service Sales Specialist
The Home Depot
09.2022 - 02.2025
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly.
- Processed customer orders and inquiries via phone, email and, in person communication to foster top quality service delivery.
- Delivered superior customer service to retain existing customers and attract future customers.
Education
High School Diploma -
Humble High School
1700 Wilson Rd, Humble, TX 7733805-2022
No Degree - Nursing
Lone Star College
Kingwood, TXSkills
- Cultural awareness
- Data analytics
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Integrity and honesty
- Customer relationship management
- Client relationships
- Sales strategy
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate Cashier
Golf Galaxy
04.2025 - Current
Customer Service Sales Specialist
The Home Depot
09.2022 - 02.2025
High School Diploma -
Humble High School
No Degree - Nursing
Lone Star College
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