Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Kateryna Kornet

Frisco,TX

Summary

Experienced with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs. Results-focused person who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Dependable and adaptable with resourceful nature and conscientious approach. Hardworking and passionate job seeker with strong organizational skills.

Overview

1
1
year of professional experience

Work History

Customer Service Associate Cashier

7-eleven Stores
03.2023 - 06.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Checked personal identifications during alcohol and tobacco sales.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Waiter

Pier Restaurant
10.2022 - 03.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma -

Lyceum #142 Name of Pierre De Coubertin
Dnipro, Ukraine
06.2022

Skills

  • Customer Relationship Management
  • Merchandise Upselling
  • Cultural Awareness
  • Customer Complaint Resolution
  • Understanding Customer Needs
  • Customer Service and Assistance
  • Selling Skills
  • Product Knowledge

Additional Information

MY LANGUAGE PROFICIENCY :
English –Intermediate | Ukrainian- Fluent | Italian - Fluent | Russian – Fluent


Languages

English
Professional Working
Italian
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Customer Service Associate Cashier

7-eleven Stores
03.2023 - 06.2023

Waiter

Pier Restaurant
10.2022 - 03.2023

High School Diploma -

Lyceum #142 Name of Pierre De Coubertin

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Kateryna Kornet