Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Carlos Tovar

CORPUS CHRISTI,TX

Summary

Results-oriented General Manager with expertise in finance, budget control, and service operations. Streamlined workflow and ensured compliance while driving customer-focused initiatives. Implemented strategic approaches to enhance profitability and sales, while effectively motivating and developing teams in competitive markets.

Overview

2
2
Languages
1
1
Certification
10
10
years of professional experience

Work History

General Manager

1st Call Automotive
Corpus Christi, Texas
01.2015 - 01.2025
  • Coordinated automotive service operations across dealership and repair departments to enhance workflow.
  • Developed business plans targeting sales growth, customer service improvements, and shop efficiency enhancements.
  • Managed budgets, expense control, and daily financial reporting.
  • Facilitated hiring, coaching, and performance reviews for first-call automotive teams to strengthen team capabilities.
  • Presented financing options and insurance products to customers.
  • Coordinated lender approvals and contract documentation.
  • Reviewed credit applications and verified customer information.
  • Explained warranty coverage and protection plans clearly.
  • Maintained compliance with lending and insurance regulations.

Education

Associate of Applied Science - Advanced Automotive Diagnostics

Universal Technical Institute
Houston, TX
07-1998

Skills

  • Finance management
  • Lender compliance
  • Regulatory compliance
  • Contract documentation
  • Budgeting and cost control
  • Financial oversight
  • Dealership management
  • Operations management
  • Service department operations
  • Service operations management
  • Problem resolution
  • Warranty administration
  • Labor cost estimation
  • Automotive diagnostics
  • Effective communication and service writing
  • Effective communication
  • Conflict resolution
  • Problem resolution
  • Problem-solving
  • Time management
  • Team leadership
  • Problem-solving
  • Time management

Languages

English
Professional
Spanish
Professional

Certification

  • Master ASE Certified

Timeline

General Manager

1st Call Automotive
01.2015 - 01.2025

Associate of Applied Science - Advanced Automotive Diagnostics

Universal Technical Institute
Carlos Tovar