Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Uceta

Paterson

Summary

Dynamic Computer Technician with proven expertise at PLAN IT ROI in diagnosing and resolving complex hardware and software issues. Skilled in computer assembly and device configuration, I excel in training teams and enhancing operational efficiency. Recognized for fostering a collaborative environment and implementing effective troubleshooting techniques to optimize system performance.

Overview

14
14
years of professional experience

Work History

Computer Technician

PLAN IT ROI
04.2016 - 02.2025
  • Diagnosed and resolved hardware and software issues for various computer systems.
  • Configured and maintained network infrastructure, including routers and switches.
  • Trained junior technicians on troubleshooting techniques and best practices.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Recommended new and replacement hardware and software purchases.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
  • Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Generated reports for customer service issues and repair records.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Sanitation Lead

POPCORN INDIANA
05.2011 - 12.2015
  • Oversaw sanitation operations, ensuring compliance with health and safety regulations.
  • Developed and implemented cleaning protocols to enhance operational efficiency.
  • Trained and mentored staff on best practices for sanitation procedures.
  • Conducted regular inspections of equipment and facilities to identify cleanliness issues.
  • Coordinated the scheduling of sanitation tasks to minimize disruption in operations.
  • Led training in sanitation and cleaning practices.
  • Stored chemicals in compliance with [Name] regulations.
  • Reduced risk of contamination through regular monitoring and cleaning of production areas.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Maintained a safe work environment by promptly addressing any identified hazards or concerns.
  • Consistently maintained a professional demeanor, leading by example and fostering a positive work environment for the entire sanitation team.
  • Ensured compliance with food safety regulations by conducting thorough equipment inspections and maintenance.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Supervised supplies in inventory and submitted reorder requests.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Education

Bachelor of Science - Industrial Engineering

UNIVERSIDAD TECNOLOGICA DE SANTIAGO UTESA
Mao Valverde Dominican Republic
09-2009

Skills

  • Computer assembly
  • Desktop and laptop installations
  • Computer troubleshooting
  • Installation and repair
  • System upgrades
  • Hardware installation
  • Device configuration

Languages

English
Limited Working

Timeline

Computer Technician

PLAN IT ROI
04.2016 - 02.2025

Sanitation Lead

POPCORN INDIANA
05.2011 - 12.2015

Bachelor of Science - Industrial Engineering

UNIVERSIDAD TECNOLOGICA DE SANTIAGO UTESA