Summary
Overview
Work History
Education
Skills
Community Service
languages
Certification
Timeline
Generic

CARLOS VALDEZ

Indio,CA

Summary

Highly motivated and results-driven individual. Excellent communication and problem-solving skills to successfully manage and lead projects. Eager to lend combined knowledge and skills to help enhance performance in the workplace.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Fedex Delivery Driver

Fedex Ground
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

MERCHANDISE ASSOCIATE

Total Wine
01.2022 - 12.2023
  • Clean and stock warehouse
  • Merchandise product onto floor and in warehouse
  • Receive pallets of merchandise from vendors
  • Break down pallets and allocate product to proper place in warehouse and floor
  • Clean and sweep when needed
  • Clean bathroom when needed
  • Help retrieve cases of wine, spirits and beer from warehouse for guests
  • Promote and sale Total Wine products to guests
  • Make recommendations for WD and SD products (winery direct and spirits direct)
  • Transported merchandise to sales floor and restocked shelves, racks and bins

PRIVATE SECURITY

Allied Universal Private Security
04.2019 - 05.2022
  • Monitor guests and vendors entering and exiting property
  • Directed drivers on premises to control traffic
  • Demonstrated ability to remain calm and professional in high-pressure situations
  • Answered calls for service
  • Verified security of windows, gates, and doors to prevent intrusions
  • Maintained accurate records of daily activities and incidents reported
  • Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security
  • Established positive relationships with customers through courteous service

BUSSER

Omni Hotels
08.2014 - 04.2019
  • Inspected dining areas for cleanliness before opening the restaurant each day
  • Set up proper dining tables for large parties
  • Swept and mopped dining areas after closing
  • Served ice water, coffee, rolls, and butter to guests
  • Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
  • Responded to guests' requests in a timely manner with accuracy and courtesy
  • Filled beverage and ice dispensers
  • Assisted in setting up and clearing tables quickly and efficiently
  • Provided assistance to servers as needed during busy periods of operation
  • Located items requested by customers
  • Adhered to health department regulations regarding food storage and preparation
  • Assisted waitstaff by bringing out food and dessert plates

FRONT END CASHIER ASSISTANT

Costco
10.2013 - 05.2014
  • Packed grocery items in sacks or cartons, arranging heavy and bulky items at bottom
  • Greeted customers and provided excellent customer service, resolving any customer issues quickly and courteously
  • Processed payments using point-of-sale systems while maintaining proper cash handling procedures
  • Helped customers locate merchandise and answered questions about products
  • Arranged and restocked displays and merchandise racks to maintain store appearance
  • Verified that customers are of legal age to purchase restricted items
  • Ran carts outside
  • Processed cash, check, and credit cards for customer purchases

Education

Associate of Science - Accounting

College of The Desert
12-2025

Skills

  • Cash Handling
  • Ran own business from 2022-2024 (Food Truck)
  • Vendor Relations
  • Retail sales professional
  • Clear Communication
  • Cleaning procedures
  • Customer Service
  • Stock replenishment
  • Reliable and punctual
  • Sales experience in Wine & Spirits (total wine)

Community Service

Food Pantry Volunteer at Christ is Salvation church in Thermal, CA, May 2023-Present, 

Pick up and deliver food donations from stores to local church. Organize food at food pantry.

languages

SPANISH
Fluent

Certification

Module 3 Public Safety Academy graduate at College of the Desert

Timeline

Fedex Delivery Driver

Fedex Ground
11.2024 - Current

MERCHANDISE ASSOCIATE

Total Wine
01.2022 - 12.2023

PRIVATE SECURITY

Allied Universal Private Security
04.2019 - 05.2022

BUSSER

Omni Hotels
08.2014 - 04.2019

FRONT END CASHIER ASSISTANT

Costco
10.2013 - 05.2014

Associate of Science - Accounting

College of The Desert

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CARLOS VALDEZ