Carlos Vega
Norwich,CT
Summary
Dynamic Table Games Dealer with a strong focus on customer engagement and team collaboration. Proven ability in money management and compliance with gambling regulations, ensuring a positive gaming experience.
Overview
26
26
years of professional experience
Work History
Table Games Dealer
Mohegan Sun Casino
Uncasville, Connecticut
04.2017 - Current
- Interacted with guests to deliver personalized customer service, fostering positive experiences.
- Coordinated with team members to ensure smooth table operations and customer satisfaction.
- Guided new players through game rules and procedures, improving their confidence and enjoyment.
- Handled cash transactions accurately while adhering to casino policies.
Server
Another Broken Egg Cafe
Raleigh, North Carolina
09.2016 - 01.2017
- Delivered exceptional customer service, enhancing dining experience.
- Recorded customer orders accurately and promptly, contributing to efficient service.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Executed opening and closing duties, ensuring a well-prepared dining area and sufficient supplies.
Expeditor
Sticks & Stones
Uncasville, Connecticut
10.2015 - 01.2016
- Coordinated material flow between departments to ensure timely delivery.
- Communicated with suppliers to expedite order processing and shipping.
- Managed inventory levels to prevent shortages and overstock situations.
- Managed food runner assignments during peak kitchen hours to optimize service efficiency.
- Coordinated food delivery to ensure guests received meals promptly.
Food Runner
Ballo Italian
Uncasville, Connecticut
05.2011 - 03.2015
- Coordinated with kitchen staff to relay special requests and dietary needs, ensuring customer satisfaction.
- Delivered food promptly to tables while ensuring correct orders.
- Supported servers by ensuring cleanliness and organization of dining area to enhance guest experience.
Busser
Cedars steak house
Ledyard Center, Connecticut
04.2000 - 06.2010
- Cleared plates and utensils from tables, enabling prompt service and enhancing guest experience.
- Maintained cleanliness of dining area, ensuring inviting atmosphere and proper table settings.
- Collaborated with team to support high-volume service during peak hours, contributing to seamless operations.
Education
High School Diploma -
New London High School
New London, CT06-2000
Skills
- Card dealing
- Table management
- Gambling regulations compliance
- Game rules knowledge
- Money management
- Customer engagement
- Team collaboration
Languages
Spanish
Full Professional
Timeline
Table Games Dealer
Mohegan Sun Casino
04.2017 - Current
Server
Another Broken Egg Cafe
09.2016 - 01.2017
Expeditor
Sticks & Stones
10.2015 - 01.2016
Food Runner
Ballo Italian
05.2011 - 03.2015
Busser
Cedars steak house
04.2000 - 06.2010
High School Diploma -
New London High School