Carlos Zamora
Jungle Island, Parrot Jungle Trail
MIAMI,FL
2
Languages
1
Certification
6
years of professional experience
Dedicated healthcare professional with a proven track record in patient education, team communication, and customer service. Committed to fostering a positive work environment and ensuring high-quality patient care. Utilizes strong communication and organizational skills to manage patient flow and staff coordination.
Work History
Lead Hostess
2 Years 6 Months- Resolved guest inquiries and concerns promptly, maintaining high satisfaction rates.
- Trained and mentored new host team members on service standards.
- To ensure consistent,effective communication from all departments to the manager on duty.
- Ensure that all customer requests and feedback are responded to promptly and efficiently
- Spearheaded initiatives to improve team communication, fostering a positive work environment among staff members.
- Promoted a culture of teamwork by consistently supporting fellow employees during busy periods or when shortstaffed.
Doctor in Medicine
2 Years 1 Month- Diagnosed and treated diverse patient conditions using evidence-based practices.
- Developed individualized treatment plans based on thorough patient assessments.
- Collaborated with multidisciplinary teams to enhance patient care quality.
- Conducted routine check-ups and preventive health screenings for early detection of illnesses.
- Implemented electronic medical records system to streamline documentation processes.
Education
Associate of Science - Nursing
Bachelor of Science - Medicine
Skills
Diagnosis and treatment
Patient education
Patient safety
Physical examination
Emergency management
Wound care
HIPAA compliance
Customer service
Medical terminology knowledge
Vital signs monitoring
Venipuncture
Specimen handling
Sample and specimen collection
Butterfly needle technique
Certification
- First Aid/CPR Certified
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- CET - EKG Technician
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Lead Hostess
Jungle Island, Parrot Jungle Trail
02.2024 - CurrentRead More
Doctor in Medicine
"Chiqui Gomez" Medical Center
09.2020 - 10.2022Read More
FVI School of Nursing
Associate of Science from Nursing
Read More
University of Medical Sciences
Bachelor of Science from Medicine
Read More