Carlos Zepeda
Hereford,TX
Summary
Results-driven leader with extensive experience managing cross-functional teams. Skilled in problem-solving and process improvement, consistently enhancing operational efficiency and achieving high levels of employee engagement.
Dedicated professional with strong teamwork and communication skills. Proven ability to enhance customer satisfaction and streamline operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Service Counter Meat Department
Amigos Meat Market
Hereford, TX
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Service Technician
Centerion US Rentals
Hobbs, NM
08.2023 - 11.2024
- Diagnosed and repaired rental equipment to ensure optimal functionality.
- Conducted routine inspections and preventive maintenance on machinery.
- Collaborated with team members to streamline service processes and improve workflow efficiency.
- Assisted customers with technical inquiries and provided solutions for equipment usage.
- Trained new technicians on equipment handling and safety protocols.
- Maintained accurate service records and documentation for all repairs performed.
- Implemented process improvements that reduced turnaround time for equipment servicing.
- Oversaw inventory management, ensuring availability of essential parts and tools for repairs.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Set up plumbing and electrical for the rentals (sewer, water,electrical)
Supervisor/ Manager
Caviness Beef
Hereford, TX
11.2017 - 10.2023
- Led operational strategy to enhance production efficiency and reduce waste.
- Managed cross-functional teams to achieve compliance with industry safety standards.
- Developed training programs for staff, improving team skills and productivity.
- Streamlined inventory management processes, resulting in optimized resource allocation.
- Implemented quality control measures to ensure product consistency and excellence.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Fostered a culture of continuous improvement through regular feedback and coaching sessions.
- Conducted regular performance reviews for direct reports, providing valuable feedback that encouraged personal development.
- Achieved higher levels of employee engagement through effective communication, coaching, and recognition programs.
- Increased team efficiency by streamlining processes and implementing organizational systems.
- Optimized resource allocation by analyzing performance metrics and making informed decisions based on data insights.
- Oversaw day-to-day operations across multiple departments, ensuring smooth workflow management and adherence to established policies.
- Provided strong leadership to enhance team productivity and morale.
- Kept up with USDA paperwork turned all documents into HR
Education
High School Diploma -
Herford High School
Hereford, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking
- Organizational skills
- Verbal communication
- Forklift/pallet jack driver
- skid loader
- H2S certified
- food safety and handling certified
- Animal Handling
Languages
Spanish
Native or Bilingual
Timeline
Service Counter Meat Department
Amigos Meat Market
05.2025 - Current
Service Technician
Centerion US Rentals
08.2023 - 11.2024
Supervisor/ Manager
Caviness Beef
11.2017 - 10.2023
High School Diploma -
Herford High School