Summary
Overview
Work History
Education
Skills
Community Service
Extracurricular Activities
Personal Information
Certification
Timeline
Generic

Thomas Alexander Ferguson

Kansas City,USA

Summary

Versatile and dynamic, honed skills in customer service and problem-solving across roles at Kenny’s Tile and Blue Raven Solar. Excelled in technical tasks, including tile laying and solar installations, while fostering teamwork and maintaining a positive attitude. Proven ability to adapt and excel in fast-paced environments, ensuring high levels of customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Meat Department Clerk

Hy-Vee
07.2023 - 09.2024
  • Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.
  • Rotated products to sell before expiration dates, prevent waste and keep food safety in check.

Kenny’s Tile
02.2022 - 05.2022
  • At Kenny’s Tile I expanded my construction knowledge
  • I learned how to lay tile, cut tile, mix grout/ thin set, got better at using a tape measure and making precise measurements/ cuts

Closer

Blue Raven Solar
10.2021 - 02.2022
  • At Blue Raven Solar I got much better at customer service and talking/ meeting new people
  • I learned a lot about the solar industry from how much panels are to how they are installed
  • I learned about how much permitting it takes to work on a house

Installer/Co Forman

Foundation Recovery Systems
05.2021 - 10.2021
  • At foundation recovery systems I learned a multitude of trades
  • I learned basic plumbing, how to waterproof a building, how to use a variety of tools, basic carpentry, basic concrete work, and very basic excavation skills
  • Installed complete systems at new residential and business construction sites.
  • Laid out materials and system components to prepare for installation.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Operated tools, equipment, and machinery according to safety standards.

Education

Associate of Science - Fire Science

MCC Blue River
Independence, MO
12-2024

Associate of Science - Construction Management

Park College University
Parkville, MO
12-2023

Mechanical Engineer

Northern Virginia Community College
05.2021

Mechanical Engineering

Norwich University
12.2020

High School Diploma -

Bishop Ireton High School
05.2020

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Multitasking
  • Calm Under Pressure
  • Verbal Communication

Community Service

  • Alter server at St Rita Catholic Church, From grade school thru high school
  • Volunteer work, 100+, Homeless shelters, Community government workers, Schools
  • Volunteer math tutor for ESL students
  • Helped financially challenged families move, Included movement and storage of home furnishings weighing over 75+lbs

Extracurricular Activities

football track lacrosse

Personal Information

Available: Immediately available

Certification

  • Hazardous Materials Operations (August 2024)
  • Hazardous Materials Awareness (August 2024)
  • CPR
  • Car Extraction (October 2024)

Timeline

Meat Department Clerk

Hy-Vee
07.2023 - 09.2024

Kenny’s Tile
02.2022 - 05.2022

Closer

Blue Raven Solar
10.2021 - 02.2022

Installer/Co Forman

Foundation Recovery Systems
05.2021 - 10.2021

Mechanical Engineer

Northern Virginia Community College

High School Diploma -

Bishop Ireton High School

Associate of Science - Fire Science

MCC Blue River

Associate of Science - Construction Management

Park College University

Mechanical Engineering

Norwich University

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Thomas Alexander Ferguson