Summary
Work History
Education
Skills
Languages
Timeline
Generic
Kelvin Bodden

Kelvin Bodden

East Northport

Summary

Dynamic customer service professional with experience at TheHomeDepot, excelling in product knowledge and efficient order processing. Known for a friendly demeanor and teamwork, I thrive under pressure while utilizing CRM software to enhance customer satisfaction. Committed to delivering exceptional service and maintaining high standards in

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Meat Department Clerk

Costco Wholesale Corp
Commack, NY
  • Assisted customers with product selection and inquiries in meat department.
  • Maintained cleanliness and organization of workstations and display cases.
  • Operated meat cutting equipment while adhering to safety protocols.
  • Processed customer orders efficiently, ensuring timely service delivery.

Customer Service Representative

The Home Depot Inc
Huntington Station, NY
  • Assisted customers in locating products and answering inquiries to enhance shopping experience.
  • Processed transactions efficiently using POS systems, ensuring accuracy in payment handling.
  • Maintained product knowledge to provide informed recommendations and resolve customer concerns.
  • Collaborated with team members to manage inventory levels and display merchandise effectively.

Call Center Representative

CALL4HELP
Miami, FL
  • Managed high volume of inbound calls, providing exceptional customer service and support.
  • Resolved customer inquiries efficiently using CRM software to document interactions.
  • Assisted in training new team members on call handling procedures and system usage.
  • Updated customer accounts and records accurately during each interaction.

Education

High School Diploma -

Saint Isidros Billingual School
La Ceiba, Honduras
11-2018

Skills

  • Customer service
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Calm under pressure
  • Verbal communication

Languages

Spanish
Native or Bilingual

Timeline

Meat Department Clerk

Costco Wholesale Corp

Customer Service Representative

The Home Depot Inc

Call Center Representative

CALL4HELP

High School Diploma -

Saint Isidros Billingual School