Carlos A Leon Cepero
Miami,FL
Summary
Proven leader and efficient problem-solver, adept in team leadership and complex problem-solving. At MINAL, I enhanced customer satisfaction and team performance by resolving disputes and cross-training staff, significantly boosting service quality. Skilled in time management and communication, I excel in fast-paced environments, driving results and fostering team agility.
Overview
3
3
years of professional experience
Work History
Gestor Distribution
MINAL
01.2021 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Gil Agosto Gonzalez
Ciefuegos, Cuba07.1989
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Gestor Distribution
MINAL
01.2021 - 03.2024
High School Diploma -
Gil Agosto Gonzalez
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