Chase T. Christman
Vestal,NY
Summary
Dynamic leader with extensive experience across Retail Supply Chain at large companies like Target and Best Buy with time spent in direct to consumer, retail replenishment and home delivery operations. Proven track record in managing large teams, high volume, and complex operations including state of the art automation. Delivers high-impact transformations in process improvement, talent management and work environment leading to operational excellence, talent growth and strong cultures.
Overview
18
18
years of professional experience
Work History
Director, Distribution, Regional Distribution Center
Best Buy
Nichols, NY
01.2025 - Current
- Leads 750k square foot highly-automated Small Product Distribution and Fulfillment Center, including Automated Storage Retrieval and 20 Autonomous Guide Vehicles, that services over 120 stores and customers across the northeastern region.
- Directly responsible for $5 billion of inventory flow-through, 15,000+ SKUs, and 25+million units shipped to retail stores and customers annually
- Supports 14 exempt leaders and 200-300 employees, including Best Buy, third-party, seasonal, and contingent workers.
Director, Distribution, Delivery and Repair
Best Buy
Flower Mound, TX
03.2019 - 12.2025
- Led a 601k square foot Large Product Delivery, Distribution and Repair Center that ships over 1,200,000 major home appliances, 55+ inch TV SKUs annually through store replenishment, home delivery, customer pick-up and Best Buy for Business.
- Directed inventory flow-through for $700,000,000 and managed over 2,500 high-cost SKUs. This included a Service Repair Depot with 50 agents providing end-to-end service for diagnosis and repair to internal and external clients.
- Supported 14 exempt leaders and provided indirect support to 200+hourly employees, including Best Buy, third-party, seasonal, and contingent workers.
- Led Inclusion Team for Supply Chain, promoting diversity and inclusion initiatives across operations.
General Manager, Delivery and Distribution
Best Buy
St. Louis, MS
03.2018 - 02.2019
- Led multi-site 300,000 square foot Large Product Distribution Center and 40,000 foot Delivery Center that process and deliver large product for Best Buy that includes major appliances and 55’+ TV SKUs shipping 500,000 units annually across Missouri, Kansas, Illinois, Arkansas and Tennessee.
- Directly responsible for $35,000,000 worth of inventory 1,500+ high-cost SKUs totaling over 110,000 units
- Led 5 Exempt Leaders and 50 Hourly Employees which can include Best Buy/3P/Contingent workers
Assistant General Manager, Director
Chewy.com
Wilkes Barre, PA
05.2017 - 10.2017
- Led grand-opening of a 800,000 square foot e-commerce fulfillment center servicing Northeast customers through Fed-Ex, handling 40,000 SKUs and processing up to 1 million units weekly.
- Supported a team of 2 Senior Operation Managers, 4 Operation Managers, 16 Operation Supervisors, 20 Hourly Team Leaders, and 1000+ hourly team members, managing payroll exceeding $25 million.
Store Director
Target Corporation
Crestwood, IL
06.2014 - 03.2017
- Led a team of 5 exempt Executive Team Leaders, 8 Hourly Team Leaders and 130+ hourly team members – Achieved growth in many metrics including salary/hourly retention and engagement, safety injury rate, store productivity, and overtime year-over-year in a $30 million operation
Senior Operations Manager
Target Corporation
Cedar Falls, IA
05.2012 - 05.2014
- Led an Outbound Operations team of 8 Exempt Operations Managers and 150+ hourly team members in a 1.5 million square foot, highly automated distribution center servicing 60-70 Target stores throughout Michigan/Midwest
Operations Manager
Target Corporation
Galesburg, MI
06.2008 - 05.2012
- Led three teams of 30+ members for over four years, overseeing operations in Inbound, Movies/Music/Breakpack, and Production Control across three shifts to ensure seamless workflow.
Education
Bachelor of Science - Marketing, Logistics Management
Central Michigan University
Mount Pleasant, MI01-2007
Skills
- Direct to consumer
- Retail fulfillment
- Home Delivery
- Warehouse operations
- Automated operations
- Process improvement
- Strategic planning
- Budget management
- Team leadership
Timeline
Director, Distribution, Regional Distribution Center
Best Buy
01.2025 - Current
Director, Distribution, Delivery and Repair
Best Buy
03.2019 - 12.2025
General Manager, Delivery and Distribution
Best Buy
03.2018 - 02.2019
Assistant General Manager, Director
Chewy.com
05.2017 - 10.2017
Store Director
Target Corporation
06.2014 - 03.2017
Senior Operations Manager
Target Corporation
05.2012 - 05.2014
Operations Manager
Target Corporation
06.2008 - 05.2012
Bachelor of Science - Marketing, Logistics Management
Central Michigan University