Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Carlos A. Sotolongo Garcia

Miami Gardens,FL

Summary

Dynamic and results-driven professional with extensive experience at FedEx Autolog USA Logistics. Proven expertise in route optimization and exceptional customer service, ensuring timely and safe deliveries. Skilled in vehicle inspection and safety compliance, consistently enhancing operational efficiency and client satisfaction. Committed to maintaining high standards in package handling and inventory management.

Overview

11
11
years of professional experience

Work History

Pickup and Delivery Driver

Fedex Autlog USA Logistics INC
Homestead, FL
11.2014 - Current
  • Demonstrated excellent customer service skills when interacting with clients.
  • Followed designated routes for efficient delivery of goods.
  • Notified supervisor immediately if additional assistance was required during pickup and delivery process.
  • Verified package contents upon pickup or drop off against customer documentation.
  • Assisted warehouse personnel with loading and unloading cargo from containers or trucks.
  • Utilized GPS navigation systems when necessary to find most efficient route for deliveries.
  • Delivered packages directly to clients' homes or businesses in a safe manner.
  • Reported any incidents involving damaged goods or hazardous materials immediately to supervisor.
  • Communicated with customers regarding their orders, including estimated arrival times and potential delays due to traffic or weather conditions.
  • Provided excellent customer service by promptly responding to inquiries about services offered or changes in schedule of pick up and delivery times.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Reported mechanical problems encountered with vehicles to dispatch.

Warehouse Assistant

Silmar Electronics
Doral, FL
05.2024 - 05.2025
  • Used hand pallet truck to transport heavy material within the facility.
  • Organized warehouse racks to ensure efficient storage of goods.
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Assisted in developing strategies for improving efficiency of daily operations.
  • Followed safety guidelines while operating machinery in the facility.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
  • Used pallet jacks to move items to and from warehouse locations.
  • Operated forklift and other equipment to move pallets around between warehouse locations and transport trucks.

Education

Bachelor of Accounting - Accounting And Finance

University of Havana
Cuba
07-2012

Skills

  • Route optimization
  • Vehicle inspection
  • Package handling
  • Customer service
  • Inventory management
  • GPS navigation
  • Problem solving
  • Route planning
  • Delivery scheduling
  • Safety compliance
  • Team collaboration
  • Vehicle cleaning and maintenance
  • DOT compliance
  • HAZMAT endorsement

Languages

Spanish
Full Professional
English
Limited

Affiliations

  • I listen actively and communicate with empathy.
  • I am able to manage multiple tasks.
  • I have the ability to work as part of a team.

Timeline

Warehouse Assistant

Silmar Electronics
05.2024 - 05.2025

Pickup and Delivery Driver

Fedex Autlog USA Logistics INC
11.2014 - Current

Bachelor of Accounting - Accounting And Finance

University of Havana

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