Carlos Alexander Martinez Mena
Phoenix,AZ
Summary
Versatile and dynamic, with a proven track record at Sonoran Mechanical Systems for enhancing system efficiency and client satisfaction by 20%. Excelled in roles requiring problem resolution, active listening, and adaptability. Achieved a 95% retention rate as an Instructor, demonstrating exceptional organizational skills and cultural awareness.
Overview
3
3
years of professional experience
Work History
HVAC Installer Assistant
Sonoran Mechanical Systems
09.2023 - 09.2024
- Conducted installations, repairs, and preventative maintenance on residential HVAC systems, ensuring optimal performance and extending system lifespans.
- Diagnosed and resolved technical issues, reducing service downtime by 20% and enhancing client satisfaction through prompt, high-quality service delivery.
- Collaborated with a cross-functional team to implement energy-efficient solutions, helping homeowners reduce energy costs and environmental impact.
Instructor
New York Grey Cadets
01.2022 - 09.2024
- Constructed trumpet lessons for students aged 8–18, cultivating musical excellence and creativity in a high-performance environment.
- Mentored students in teamwork, discipline, and leadership, achieving a 95% retention rate among program participants.
- Organized and supervised safe, engaging physical activities, promoting student well-being and active participation.
Volunteer
Mexican Student Society, Lehman College
11.2021 - 06.2023
- Led advocacy efforts to establish an Immigration Center, directly improving access to essential services for undocumented students across the university system.
- Spearheaded creative marketing initiatives, designing social media campaigns that increased event attendance by 30% and strengthened community engagement.
- Played a key role in organizing cultural events, amplifying awareness of immigration issues and fostering inclusivity across campus.
- Maintained clean, neat, and operational facilities to serve program needs.
Volunteer
Feria Internacional Del Libro
10.2022 - 11.2022
- Oversaw logistical operations for an international book fair, ensuring a pristine, welcoming environment for over 200 authors, faculty, and attendees.
- Optimized inventory processes by tracking and replenishing supplies, contributing to a 100% satisfaction rate among event participants.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
05-2025
Skills
- Problem resolution
- Active listening
- Organization and time management
- Cultural awareness
- Maintenance & repair
- Attention to detail
- Collaboration
- Adaptability and dependability
Languages
Spanish
Native or Bilingual
Timeline
HVAC Installer Assistant - Sonoran Mechanical Systems
09.2023 - 09.2024
Volunteer - Feria Internacional Del Libro
10.2022 - 11.2022
Instructor - New York Grey Cadets
01.2022 - 09.2024
Volunteer - Mexican Student Society, Lehman College
11.2021 - 06.2023
Elevation Academy - High School Diploma,
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