Carlos Alfonso Quevedo Mendoza
Monroe,NC
Summary
Dynamic leader with proven experience at Panera Bread in team supervision, staff training, and conflict resolution. Improved customer satisfaction by 20% through effective problem-solving and relationship building. Skilled in cash handling, workflow management, and motivating teams to achieve operational excellence. Adept at managing multiple priorities, fostering a collaborative environment, and guiding teams toward achieving goals while maintaining high standards of quality and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader - Manager in Charge (TL-MIC)
Panera Bread
Indian Trail, NC
02.2024 - Current
- Supported daily operations by coordinating task completion and assisting team members to ensure efficiency and accuracy
- Learned and enforced operational procedures, safety protocols, and company policies to maintain compliance
- Trained, mentored, and assisted with onboarding of new and junior team members, supporting leadership development
- Helped resolve team conflicts through effective communication strategies and open, professional relationships
- Delegated responsibilities based on individual strengths to empower team members and improve productivity
- Maintained an inclusive and respectful team culture while acting with integrity and professionalism
- Increased customer satisfaction by monitoring service quality standards and addressing issues promptly
- Processed customer transactions accurately using point-of-sale systems while maintaining security and confidentiality
Construction Assistant
Caribbean Construction
Charlotte, NC
05.2023 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
Landscape Gardener Assistant
Vivero Casa Romero
Lima, Peru
03.2022 - 03.2023
- Operated landscaping equipment, ensuring proper maintenance and safety procedures.
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Minimized weed proliferation in landscaped areas through vigilant monitoring, manual removal, or targeted herbicide applications as needed.
- Assisted in planting, pruning, and maintaining various plant species to promote healthy growth.
- Collaborated with team members to enhance project efficiency and quality of work.
Education
BBA - International Business
ICAM-LIMA CHAMBER OF COMMERCE INSTITUTE
Lima, Peru07-2025
Skills
- Team Leadership & Supervision
- Staff Training & Onboarding
- Work Planning & Prioritization
- Cash Handling & POS Operation
- Operational Oversight & Compliance
- Physical Operations & Heavy Lifting
- Landscaping & Grounds Maintenance
- Hand Tool & Equipment Use
Certification
- ServSafe License - 10/2025 to 10/2030
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Team Leader - Manager in Charge (TL-MIC)
Panera Bread
02.2024 - Current
Construction Assistant
Caribbean Construction
05.2023 - 09.2023
Landscape Gardener Assistant
Vivero Casa Romero
03.2022 - 03.2023
BBA - International Business
ICAM-LIMA CHAMBER OF COMMERCE INSTITUTE