Hi, I’m
CARLOS ANDRES GALLEGO MONTOYA
JACKSON HEIGTS,NY
Summary
Dynamic and reliable professional with a strong customer service background, honed at MPG Parking as a Manager. Proven ability to enhance client satisfaction through effective communication and efficient problem-solving. Skilled in multitasking and route optimization, ensuring timely deliveries as a Delivery Driver. Committed to maintaining a welcoming atmosphere and fostering positive customer interactions.
Overview
8
years of professional experience
Work History
MPG PARKING
Parking Attendant (MANAGER)
06.2020 - Current
Job overview
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
POLLOS A LA BRASA MARION
Delivery Driver
02.2017 - 02.2022
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Education
LA GUARDIA COMMUNITY COLLEGE Long Island City, NY
No Degree from English-as-a-Second-Language Education
08-2019
Skills
- Team player attitude
- Strong customer service
- Reliable and punctual
- Patience and tolerance
- Client service
- Customer interaction
Timeline
Parking Attendant (MANAGER)
MPG PARKING
06.2020 - Current
Delivery Driver
POLLOS A LA BRASA MARION
02.2017 - 02.2022
LA GUARDIA COMMUNITY COLLEGE
No Degree from English-as-a-Second-Language Education
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