Summary
Overview
Work History
Education
Skills
Awards and Medals
Timeline
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Carlos Andres Pagan Figueroa

Fort Bragg,NC

Summary

Dedicated soldier with 5 years and 3 months serving as Air Defense Battle Management System Operator in the U.S ARMY. Active S/SCI security clearance. Excellent abilities to follow direction, lead others and find solutions. Experience in tactical data link (TDL) , operations, and management with Link-16, Situational Awareness Data Link (SADL), Tactical Radio Application eXtension (TRAX) and other military tactical links.

Overview

5
5
years of professional experience

Work History

Air Defense Battle Management System Operator

US Army
Fort Bragg, NC
03.2019 - 06.2024
  • Operated and maintained data processing and peripheral equipment and called in outside technical support for specialized service.
  • Stayed up to date on key platforms and hardware configurations, as well as diverse processing and monitoring tools.
  • Loaded peripheral equipment daily with paper, labels and forms to maximize full system availability when needed.
  • Documented installation or configuration procedures to allow maintenance and repetition.
  • Analyzed operating system or application log files regularly to verify proper system performance.
  • Collaborated with development teams to discuss, analyze or resolve usability issues.
  • Researched, tested and verified proper functioning of software patches and fixes.
  • Identified system data, hardware or software components to meet user needs.
  • Reviewed, analyzed and recommended software solutions for specific project needs.
  • Updated hardware, software and security protections with latest standards.
  • Completed frequent checks on user logins, file permissions and other data issues.
  • Provided technical and operational support for entire organization.
  • Analyzed project requirements to find bugs and eliminate issues.
  • Utilized manual or automated tools to analyze or predict system performance under different operating conditions.
  • Performed continuous assessments of network structure, business content filters and security firewalls.
  • From November 25, 2020 to December 1,2022 in charge of the XVIII ABN CORPS arms room. Tracked inventory levels of spare parts used in repairs by creating reports within an internal database system. Inspected, repaired, and maintained small arms weapons according to established standards.
  • From February 1, 2022 to November 1, 2022 In charge of the transfer and accounting of all the weapons assigned to the Task Force Dragon operation to support North Atlantic Treaty Organization (NATO) and Allied Partners in deterring Russian aggression during United States Army Europe and Africa Operation.
  • From February 1, 2022 to November 1, 2022 responsible for the FIRES support operations and directly impacted UAF combat power and the capability of the UAF protection enterprise while developing critical routine coordination with USAREUR-AF, United States European Command, and the Department of State to ensure Task Force - Dragon was fully integrated into the strategic and operational mission in deterring Russian aggression.
  • COMSEC custodian for the XVIII ABN CORPS FIRES from December 1, 2022 to March 1, 2023.

Education

Some College (No Degree) - Computer Engineering

Inter American University of Puerto Rico Bayamon
Bayamon, PR
2017

Joint Multi-TDL Network (MTN) Operations JT101
07.2020

Unit Armorer Certification
11.2020

ARMY Space Cadre Basic Course I And II
05.2021

Humanitarian Assistance Response Training (HART)
05-2022

Defense Support of Civil Authorities (DSCA) Phase
05-2022

Joint Data Network Operations (JDNO)
03-2023

Skills

  • Software Maintenance
  • Technical Support
  • Interpersonal Skills
  • Testing and Troubleshooting
  • Functionality Testing
  • Strong Interpersonal and Communication Skills
  • Team Collaboration
  • File Transfers
  • Critical Thinking
  • Effective Multitasking
  • System Integration Testing
  • Data Analysis
  • Software Installation
  • Teamwork and Collaboration
  • Security Protocols
  • Inventory reporting
  • Inventory Counts
  • Inventory Management
  • Multitasking
  • Preventive Maintenance
  • Attention to Detail

Awards and Medals

  • JSCM Joint Service Commendation Medal
  • AAM Army Achievement Medal
  • ACM Army Commendation Medal
  • HSM Humanitarian Service Medal
  • AGCM Army Good Conduct Medal
  • NDSM National Defense Service Medal
  • GWTSM Global War on Terrorism Service Medal
  • AFSM Armed Forces Service Medal

Timeline

Air Defense Battle Management System Operator

US Army
03.2019 - 06.2024

Some College (No Degree) - Computer Engineering

Inter American University of Puerto Rico Bayamon

Joint Multi-TDL Network (MTN) Operations JT101

Unit Armorer Certification

ARMY Space Cadre Basic Course I And II

Humanitarian Assistance Response Training (HART)

Defense Support of Civil Authorities (DSCA) Phase

Joint Data Network Operations (JDNO)

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Carlos Andres Pagan Figueroa