Douglas F. Boyle
New Braunfels
Summary
Experienced in setting up and maintaining stations, training users, and driving pivotal process improvements to Microsoft and Linux systems and software. Demonstrates a deep understanding of current business practices, IT standards, and government regulations. Takes a proactive approach to monitoring and resolving challenging IT issues. Adept at collaborating with developers to consistently enhance tools and resources.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AIR DEFENSE BATTLE MANAGEMENT SYSTEM OPERATOR
United States Army
08.2020 - Current
- Manage warning, detection, and protection for the armed forces ensuring all air defense detection assets and firing units are integrated while maintaining computer data that allows for situational awareness and communication of threats
- Stay up to date on key platforms, hardware configurations, and diverse processing and monitoring tools
- Provide IT and software troubleshooting support to the organization
- Manage multiple desktops in a Windows domain with several servers for multiple applications
- Install and managed connected hardware and application components
- Analyze network issues, developed fixes, and maintained organizational effectiveness
- Collaborate with Field Service Engineers to support and maintain network components
- Configure and managed Cisco routers, McAfee security appliances, and Cisco switches
- Supervise and mentor junior team members on best practices and standards
- Maintained and utilized Red hat OS along with various other Linux devices
- Experience in hardware and OS internals, Windows, Linux
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
SkillShare - Network Analyst
Akamai Technologies
10.2024 - 01.2025
- Administered software licensing and purchasing for effective installation of network.
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Upgraded network software and hardware for optimized performance.
- Monitored system logs for all company computers and devices to maximize uptime.
Team Leader
Franz Bakery
01.2018 - 01.2020
- Lead a team of 5 members, fostering collaboration and high performance
- Oversee daily operations, ensuring quality standards and production goals are consistently met
- Train and mentor team members, driving skill development and enhancing overall team efficiency
- Operated and maintained production line machinery to ensure seamless operations
- Monitored production processes, ensuring quality and efficiency standards were consistently met
- Assisted in packaging and labeling products to meet daily production quotas
- Maintained a clean and organized workspace in compliance with safety and sanitation guidelines
Education
Bachelors - cyber security/Networking
University of Maryland Global
04.2024
High School Diploma - undefined
Hart High School
Valencia, CAAssociate Science - Network Technology
University of Maryland Global
05.2022
Skills
- Excellent Organizational skills Developed specific goals/plans to prioritize, organize, and accomplish work in an efficient and timely manner
- Dynamic communication/interpersonal skills Maintained exceptional interpersonal & communication skills Proven success in working effectively with all levels of staff and management
- Worked in Production environment for 18 months
- Sales Leader at both C3Communications as well as DirecTV
- Supervised in both Army as well as production
- Ace trained and CARES expert
- System monitoring
- GIS
- Safety procedures
- Network administration
- Virtualization technologies
- Data analysis
- Hardware troubleshooting
- Software installation
- Cyber security protocols
Certification
- CompTIA Certification
Timeline
SkillShare - Network Analyst
Akamai Technologies
10.2024 - 01.2025
AIR DEFENSE BATTLE MANAGEMENT SYSTEM OPERATOR
United States Army
08.2020 - Current
Team Leader
Franz Bakery
01.2018 - 01.2020
High School Diploma - undefined
Hart High School
Associate Science - Network Technology
University of Maryland Global
Bachelors - cyber security/Networking
University of Maryland Global
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