Carlos Andres Salamanca Gallo
Washington
Summary
Senior Salesforce Consultant with extensive expertise in Salesforce CRM and business process re-engineering. Experienced in gathering requirements and optimizing sales operations through strategic process improvements. Proficient in Agile methodologies, fostering iterative development, and enhancing cross-functional collaboration. Strong analytical and communication skills, with advanced capabilities in data analysis, visualization tools, and AI-driven solutions. Proven success in leveraging AI to drive operational efficiency, boost productivity, and deliver data-driven insights and innovations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Salesforce Consultant
Inter-American Development Bank, IDB
Washington
12.2023 - Current
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Coordinated with vendors for implementation of third-party applications and products related to Salesforce.
- Identified areas where existing business processes can be improved through automation or customization of Salesforce applications.
Senior Salesforce Consultant
Globant
Bogotá
12.2022 - 11.2023
- Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
- Developed customized reports and dashboards to support user requirements.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
Senior Salesforce Consultant
Cloudgaia
Bogotá
10.2021 - 12.2022
- Implemented third-party integrations with Salesforce utilizing SOAP and REST API's.
- Configured user profiles, roles, security settings, sharing rules and other administrative tasks related to Salesforce implementation.
- Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.
Senior Salesforce Developer
Globant
Bogotá
09.2019 - 10.2021
- Collected business intelligence data from industry reports, public information or purchased sources.
- Identified gaps between current state and desired future state operations.
- Modified existing software to correct errors, adapt to newly upgrade interfaces.
Salesforce Consultant
Avanxo
Bogotá
02.2018 - 10.2019
- Developed system models using automated tools to analyze performance under various operating conditions.
- Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.
- Created, analyzed, and validated detailed functional specifications.
Developer Analyst
Samtel
Bogotá
07.2017 - 02.2018
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Developed requirements for system modifications and new system installations.
- Worked closely with project managers to provide accurate estimates for tasks assigned during each sprint cycle.
COBOL Developer
AV Villas Bank
Bogotá
01.2017 - 07.2017
- Integrated object-oriented design and development techniques into projects to support usability goals.
- Implemented new features and enhancements on existing systems by writing new COBOL code.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
Education
Bachelor of Science - Electronic Engineering
Santo Tomas University
Bogotá, Colombia09-2017
Skills
- BI tools expertise
- Operations management
- Software development life cycle
- Agile methodologies
- API integration
- Salesforce development
- Stakeholder engagement
Certification
- Salesforce Certified Business Analyst
- Salesforce Certified AI Specialist
- Salesforce Certified Application Architect
- Salesforce Certified Data Architect
- Salesforce Certified Sharing and Visibility Architect
- Salesforce Certified Sales Consultant
- Salesforce Certified Service Consultant
- Salesforce Certified Associate
- Salesforce Certified Platform App Builder
- Salesforce Certified Developer I
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Copilot Certified Fundamentals I
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Senior Salesforce Consultant
Inter-American Development Bank, IDB
12.2023 - Current
Senior Salesforce Consultant
Globant
12.2022 - 11.2023
Senior Salesforce Consultant
Cloudgaia
10.2021 - 12.2022
Senior Salesforce Developer
Globant
09.2019 - 10.2021
Salesforce Consultant
Avanxo
02.2018 - 10.2019
Developer Analyst
Samtel
07.2017 - 02.2018
COBOL Developer
AV Villas Bank
01.2017 - 07.2017
- Salesforce Certified Business Analyst
- Salesforce Certified AI Specialist
- Salesforce Certified Application Architect
- Salesforce Certified Data Architect
- Salesforce Certified Sharing and Visibility Architect
- Salesforce Certified Sales Consultant
- Salesforce Certified Service Consultant
- Salesforce Certified Associate
- Salesforce Certified Platform App Builder
- Salesforce Certified Developer I
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Copilot Certified Fundamentals I
Bachelor of Science - Electronic Engineering
Santo Tomas University
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