Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Andres Salamanca Gallo

Washington

Summary

Senior Salesforce Consultant with extensive expertise in Salesforce CRM and business process re-engineering. Experienced in gathering requirements and optimizing sales operations through strategic process improvements. Proficient in Agile methodologies, fostering iterative development, and enhancing cross-functional collaboration. Strong analytical and communication skills, with advanced capabilities in data analysis, visualization tools, and AI-driven solutions. Proven success in leveraging AI to drive operational efficiency, boost productivity, and deliver data-driven insights and innovations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Salesforce Consultant

Inter-American Development Bank, IDB
Washington
12.2023 - Current
  • Reviewed project requirements to identify customer expectations and resources needed to meet goals.
  • Coordinated with vendors for implementation of third-party applications and products related to Salesforce.
  • Identified areas where existing business processes can be improved through automation or customization of Salesforce applications.

Senior Salesforce Consultant

Globant
Bogotá
12.2022 - 11.2023
  • Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
  • Developed customized reports and dashboards to support user requirements.
  • Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.

Senior Salesforce Consultant

Cloudgaia
Bogotá
10.2021 - 12.2022
  • Implemented third-party integrations with Salesforce utilizing SOAP and REST API's.
  • Configured user profiles, roles, security settings, sharing rules and other administrative tasks related to Salesforce implementation.
  • Conferred with project managers and other stakeholders to fully understand software design specifications and plan optimal development approaches.

Senior Salesforce Developer

Globant
Bogotá
09.2019 - 10.2021
  • Collected business intelligence data from industry reports, public information or purchased sources.
  • Identified gaps between current state and desired future state operations.
  • Modified existing software to correct errors, adapt to newly upgrade interfaces.

Salesforce Consultant

Avanxo
Bogotá
02.2018 - 10.2019
  • Developed system models using automated tools to analyze performance under various operating conditions.
  • Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports, and dashboards.
  • Created, analyzed, and validated detailed functional specifications.

Developer Analyst

Samtel
Bogotá
07.2017 - 02.2018
  • Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
  • Developed requirements for system modifications and new system installations.
  • Worked closely with project managers to provide accurate estimates for tasks assigned during each sprint cycle.

COBOL Developer

AV Villas Bank
Bogotá
01.2017 - 07.2017
  • Integrated object-oriented design and development techniques into projects to support usability goals.
  • Implemented new features and enhancements on existing systems by writing new COBOL code.
  • Wrote user manuals and other documentation for roll-out in customer training sessions.

Education

Bachelor of Science - Electronic Engineering

Santo Tomas University
Bogotá, Colombia
09-2017

Skills

  • BI tools expertise
  • Operations management
  • Software development life cycle
  • Agile methodologies
  • API integration
  • Salesforce development
  • Stakeholder engagement

Certification

  • Salesforce Certified Business Analyst
  • Salesforce Certified AI Specialist
  • Salesforce Certified Application Architect
  • Salesforce Certified Data Architect
  • Salesforce Certified Sharing and Visibility Architect
  • Salesforce Certified Sales Consultant
  • Salesforce Certified Service Consultant
  • Salesforce Certified Associate
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Developer I
  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Copilot Certified Fundamentals I

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Senior Salesforce Consultant

Inter-American Development Bank, IDB
12.2023 - Current

Senior Salesforce Consultant

Globant
12.2022 - 11.2023

Senior Salesforce Consultant

Cloudgaia
10.2021 - 12.2022

Senior Salesforce Developer

Globant
09.2019 - 10.2021

Salesforce Consultant

Avanxo
02.2018 - 10.2019

Developer Analyst

Samtel
07.2017 - 02.2018

COBOL Developer

AV Villas Bank
01.2017 - 07.2017
  • Salesforce Certified Business Analyst
  • Salesforce Certified AI Specialist
  • Salesforce Certified Application Architect
  • Salesforce Certified Data Architect
  • Salesforce Certified Sharing and Visibility Architect
  • Salesforce Certified Sales Consultant
  • Salesforce Certified Service Consultant
  • Salesforce Certified Associate
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Developer I
  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Copilot Certified Fundamentals I

Bachelor of Science - Electronic Engineering

Santo Tomas University
Carlos Andres Salamanca Gallo